Results-driven professional with focus on regional account management and client development. Proficient in creating strategic plans to enhance market presence and boost sales. Known for fostering team collaboration and adapting to changing business needs. Key skills include account management, strategic planning, and customer relationship building.
Overview
33
33
years of professional experience
Work History
Regional Account Executive
Zumper
11.2021 - 08.2022
Company Overview: Zumper is the largest, privately held prop tech rental marketplace for renters, landlords, and multi family partners throughout the United States and Canada
We help over 80 million renters find a new home each year with our mobile search apps and online booking
Zumper provides confidence and convenience through the entire rental transaction
Tasked with opening the upstate NY market supported by a dedicated marketing team
Manage a portfolio of 150 partners through top customer service
Responsible for quarterly new business goal
Successfully navigated market opening, growing business exponentially through relationships and high service levels
Zumper is the largest, privately held prop tech rental marketplace for renters, landlords, and multi family partners throughout the United States and Canada
We help over 80 million renters find a new home each year with our mobile search apps and online booking
Zumper provides confidence and convenience through the entire rental transaction
Account Executive
Apartments.com
07.2019 - 07.2021
Company Overview: Apartments.com is the industry leader in multi-family listing services
Part of CoStar's portfolio of commercial real estate offering
Member of industry leading upstate NY sales team dedicated to marketing and servicing multi-family communities
Manage a portfolio of 65+ communities through world class customer service and responsible for monthly new business goal
Apartments.com is the industry leader in multi-family listing services
Part of CoStar's portfolio of commercial real estate offering
Developed and implemented a detailed business plan to manage and grow revenue opportunities within an existing book of business and new prospects in upstate NY (Syracuse, Binghamton, Mohawk Valley, Watertown) sales territory
Marketed the value of CoStar's Apartments.com offering though world class customer service
Successful in market signing new communities and conversions
Consistently met service and sales goals
Sales Executive
Multivista
10.2018 - 06.2019
Company Overview: Multivista is the construction industry's leading cloud based photo documentation service
Member of Central New York based sales team dedicated to marketing Multivista's industry-leading photo documentation platform
Market to construction owners, architects, engineers and general contractors
Multivista is the construction industry's leading cloud based photo documentation service
Account Executive
CoStar Group
07.2005 - 07.2018
Company Overview: CoStar is commercial real estate's leading provider of information, analytic and marketing services
Member of industry leading sales team dedicated to marketing CoStar's information and marketing service
Marketed the value of CoStar products to prospects by articulating how its solutions met their needs and improved the business process
Accomplished through cold calling to secure first appointments, consultative selling, and group presentation
CoStar is commercial real estate's leading provider of information, analytic and marketing services
Developed and executed a detailed business plan to manage and grow revenue opportunities from within a book of business and new prospects in the Philadelphia suburban/Central PA markets
Grew Central PA market 17% during tenure
Delivered high customer satisfaction and maintained high client retention through client visits, trainings and proper on boarding of new clients
Met or exceeded monthly and annual objectives
IS Sales Director
UTEK Information Services
06.2005 - 05.2007
Company Overview: UTEK is a leading, market driven technology transfer company that enables companies of all sizes to acquire innovative technologies from universities and research laboratories worldwide
Member of an elite team of Account Executives dedicated to marketing UTEK's Information Exchanges and services worldwide
Involved in all sales and business development functions, including new product rollouts, customer relationship development, contract negotiations and training
Involved in development of exchange functionality and marketing material
UTEK is a leading, market driven technology transfer company that enables companies of all sizes to acquire innovative technologies from universities and research laboratories worldwide
Met or exceeded objectives and achieved required new business annually
Consistently developed strong, sustainable relationships with Business Development Directors in the Biotech and Pharmaceutical industries
Commercial Account Manager I
W.W. Grainger Inc.
04.1997 - 06.2005
Grainger is a leading domestic and international business-to-business MRO distributor
Member of Fortune 500, world-class industrial supply sales force dedicated to meeting the MRO Requirements of institutions and business
Responsibilities include end-user solution based sales development, building long-term customer relationships and managing external business partnerships
Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
Prepared customer presentations and demonstrations of products to solicit new business.
Negotiated and closed new major account agreements resulting in $500,000 in new business
Marshaled 23% sales growth 2002-2005
Assisted clients with work flow improvement studies resulting in cost savings of +20%
Coordinated product and safety seminars for clients resulting
Directed cross-functional team in effort to evaluate internal work flow
Designed custom, targeted, direct mail campaign targeting new accounts resulting in 21% sales increase
Associate District Sales Manager/Major Account Executive
Standard Register Company
11.1989 - 04.1997
Company Overview: Standard Register is a leading provider of information solutions for financial services, insurance, health care, manufacturing and other industries
Managed all sales and business development functions in a 9-person satellite office
Responsible for all aspects of employee performance including, recruiting, hiring, annual performance appraisals, and professional development
Provided coaching and mentoring
Designed, implemented and adjusted sales plans under direction of DSM partner
Held P&L and budget responsibilities
Standard Register is a leading provider of information solutions for financial services, insurance, health care, manufacturing and other industries
Instrumental in turnaround of underperforming sales team by implementing sales strategies resulting in 45% sales growth within 2 years
Consistently achieved budgeting and profitability levels
Successfully launched company's first sales district based Total Quality Management (TQM) program
Hand picked by Regional sales Director to manage onsite major account
Met or exceeded all quotas as a Major Account Executive
Top ranking for 'Sales Excellence 100+ Club'
Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
Increased sales revenue by developing and implementing effective sales strategies for the district.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
Education
Project Management
Cornell University
Ithaca, NY
09.2024
Bachelor of Science - Business Management
Ithaca College
Ithaca, NY
12.1987
Skills
Solution Based Selling
Territory Growth
Key Customer Retention
Team Building
Customer Satisfaction
Account Servicing
Client acquisition
Pipeline Management
CRM proficiency
Upselling strategies
Territory Management
Competitive Analysis
Hobbies and Interests
Ice Hockey
Lacrosse
Coaching
Mountain Biking
School Volunteer
Timeline
Regional Account Executive
Zumper
11.2021 - 08.2022
Account Executive
Apartments.com
07.2019 - 07.2021
Sales Executive
Multivista
10.2018 - 06.2019
Account Executive
CoStar Group
07.2005 - 07.2018
IS Sales Director
UTEK Information Services
06.2005 - 05.2007
Commercial Account Manager I
W.W. Grainger Inc.
04.1997 - 06.2005
Associate District Sales Manager/Major Account Executive