Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

JOSHUA HICKEY

Kyle,TX

Summary

Experienced with claims assessment, negotiation, and resolution. Utilizes strategic problem-solving to manage high-volume claims efficiently. Track record of enhancing team performance and ensuring compliance with regulatory standards. With a kitchen and customer service background.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Claims Manager

Quick Pay Claims
09.2021 - Current
  • I oversee the handling of roofing claims for contractors, which includes writing estimates in Xactimate, researching codes, creating arguments, and actively pursuing the owed damages
  • I, with help, manage a group of phone callers who assist in expediting the claims process, and disputing any false or unfair statements from Insurance
  • I also write invoices based on estimates, and do the majority of the billing for the company
  • This is a remote position

Night Cook

Central Peninsula Hospital
02.2021 - 09.2021
  • I prepared the outlined meals, provided by the day chef, and stored them for use the next day, and I prepared breakfast for staff and patients in the mornings
  • I performed normal shift change cleaning duties
  • This was a "half-way house" if you will, for addicts, so I was responsible for monitoring them over night, doing check-ins for people who are in withdrawals, and giving them their mornings medications
  • My shift was 11:45PM to 8AM

Deli Cook

Bob Mart
02.2018 - 11.2020
  • I was the line cook in a full service, made to order deli, and operated a till with a drive-thru coffee/shake window
  • My responsibilities included maintaining a clean and orderly kitchen, closing the kitchen and tills as well as filling propane tanks for customers as needed
  • I also closed two Tills nightly

Line Cook

Costa Vida Restaurant
07.2017 - 02.2018
  • I prepped most of the food for the line, and participated in the process of customizing customer's orders to their liking
  • I also closed the kitchen most nights, and did all cleaning related chores

Expo

Prospectors Bar and Grill
01.2017 - 07.2017
  • I bussed, hosted, and eventually ran the "expo" position; which garnished plates, organized meals to tickets, made coffees/waffles, and delivered meals when the server was unable

General Laborer

Amazing Moves Van Lines
06.2016 - 11.2016
  • I participated in the entire moving process throughout the state of Colorado
  • Responsibilities included packing, loading and unloading customer's personal items or business equipment for transport

Carpenters Helper

KW Construction & Restoration, Inc.
09.2015 - 01.2016
  • I assisted carpenters, painters, superintendents and project managers on various types of projects and with many different customers

Delivery Driver

Papa Johns
03.2015 - 09.2015
  • My primary responsibility was delivery, however, I also assisted with kitchen duties and often acted as cashier between deliveries

Usher Staff Leader

Regal Cinemas
02.2015 - 09.2015
  • My assignment was to direct, assist and oversee the preparation of the theatre for the next movie along with my fellow ushers
  • I was also asked to deal with conflict resolution when guests were disruptive and when things escalated I worked closely with Cinema Management to quickly diffuse the confrontation

Education

HIGH SCOOL DIPLOMA -

VAIL, COLORADO

Skills

  • I have worked in multiple industries and that has presented unique opportunities to learn to be part of a team I learn quickly and can adapt to situations on the fly which allows me to deal with customers in a satisfactory manner

References

  • Joe Weinmeister, Satellite Technician, 907-252-0591
  • Jared Hickey, Estimator/brother, 208-810-8435
  • Kris Dunlap, Claims Assistant, 720-563-9935
  • Jenny Barr, Medical Office Manager, 941-932-1920
  • Jayla Zink, Server, 907-953-1694

Certification

- Roustabout Technical Training


- IICRC WTR & ASD

Timeline

Claims Manager

Quick Pay Claims
09.2021 - Current

Night Cook

Central Peninsula Hospital
02.2021 - 09.2021

Deli Cook

Bob Mart
02.2018 - 11.2020

Line Cook

Costa Vida Restaurant
07.2017 - 02.2018

Expo

Prospectors Bar and Grill
01.2017 - 07.2017

General Laborer

Amazing Moves Van Lines
06.2016 - 11.2016

Carpenters Helper

KW Construction & Restoration, Inc.
09.2015 - 01.2016

Delivery Driver

Papa Johns
03.2015 - 09.2015

Usher Staff Leader

Regal Cinemas
02.2015 - 09.2015

HIGH SCOOL DIPLOMA -

Similar Profiles

CREATE PROFILE
JOSHUA HICKEY