Joshua Higgins
Louisville,KY
Summary
Versatile and results-driven professional with experience spanning military operations with the Army National Guard, logistics at UPS, commercial roofing, and culinary arts. Excelled in high-stress environments by leveraging exceptional team collaboration and data interpretation skills. Achieved mission success through precision in artillery coordination and enhanced customer satisfaction by delivering high-quality dining experiences. Demonstrated commitment to safety and operational excellence across diverse roles.
Overview
5
5
years of professional experience
Work History
Fire Direction Control Specialist
Army National Gaurd Ky
06.2021 - Current
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Operated advanced fire control systems to coordinate artillery and missile fire support missions with precision and accuracy.
- Monitored battlefield data, analyzed targeting information, and provided recommendations to command for mission success.
- Collaborated with up to 12 artillery units to synchronize fire missions, ensuring seamless integration of ground and air support.
- Conducted regular maintenance and troubleshooting of fire control equipment, ensuring operational readiness in high stakes scenarios.
- Adhered to 100's strict safety and security protocols to prevent equipment malfunctions and ensure operational integrity.
- Executed operations in high stress, fast paced environments while maintaining attention to detail and mission focus.
- Directed safe firing operations and artillery crew training.
- Maintained field vehicles in good working order.
- Researched trends to maintain up-to-date knowledge of advancements in artillery and missile technology.
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
Ramp Agent
UPS
05.2024 - 08.2024
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Coordinated ground crew activities to complete objectives on schedule.
- Stocked aircraft cabins with necessary equipment and supplies.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Managed warehouse operations and verified proper shipment procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated moving truck safely to deliver items to destination.
Commercial Roofer
American Roofing & Metal Company
05.2021 - 08.2021
- Worked with metal, shingle and rubber roofing systems.
- Adhered to all safety practices for personal and team protection.
- Installed new decking and flashing.
- Removed and disposed of old roofing materials.
Cook
Ville Chicken and Seafood
01.2020 - 08.2021
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared and presented high-quality Hibachi dishes with flair, ensuring exceptional dining experiences and guest satisfaction.
- Built strong rapport with guests through interactive cooking performances, enhancing repeat business and customer loyalty.
- Trained and mentored junior chefs in Hibachi preparation techniques and customer engagement.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor of Arts - Communication
Eastern Kentucky University
Richmond, KY05-2026
Skills
- Equipment inspection
- Safety procedures
- Vehicle operations
- Ballistics
- Ammunition handling
- Physical fitness
- Field artillery tactics
- Data interpretation
- System maintenance
- Team collaboration
- POS systems
- Report preparation
Languages
German
Timeline
Ramp Agent
UPS
05.2024 - 08.2024
Fire Direction Control Specialist
Army National Gaurd Ky
06.2021 - Current
Commercial Roofer
American Roofing & Metal Company
05.2021 - 08.2021
Cook
Ville Chicken and Seafood
01.2020 - 08.2021
Bachelor of Arts - Communication
Eastern Kentucky University
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