Joshua Hill
White Plains,MD
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
6
6
years of professional experience
Work History
Attendant
SP Plus Parking
Oxon Hill
06.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Supported event coordination efforts, ensuring successful execution of special occasions for clients.
Volunteer
City Of Seat Pleasant
Seat Pleasant
09.2018 - 02.2020
- Assisted with special events or programs.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Maintained clean, neat and operational facilities to serve program needs..
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD07.2021
Skills
- Operations Support
- Telephone Etiquette
- Answering Phones
- Computer Skills
- Volunteer Recruitment
- Teamwork and Collaboration
- Community Service
- Verbal and Written Communication
- Local Government
- Community Outreach
Timeline
Attendant
SP Plus Parking
06.2023 - 03.2024
Volunteer
City Of Seat Pleasant
09.2018 - 02.2020
High School Diploma -
Dr. Henry A. Wise Jr. High School