Joshua Hill
Conyers,GA
Summary
Hardworking individual with 14 years of experience in providing quality customer service to clients while packing, handling, and moving their personal items. Proven track record of improving efficiency and profitability. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. A solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
19
19
years of professional experience
Work History
Warehouse Manager
RideNow Powersports
11.2022 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Maintained work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Collaborated closely with thesales department to address any issues related to product availability or shipment delays.
- Communicated regularly with cross-functional teams to improve coordination between departments.
Crew Leader/Supervisor
A Better Way Services
01.2012 - Current
- Offered strong customer service skills, keeping customers satisfied
- Provided customer service and was involved in training new team members
- Executed company policies, procedures, and safety standards to ensure the proper safety of the assigned tasks.
Laborer Worker
Wilson Roofing
01.2010 - 12.2011
- Maintained a clean and safe work environment by following safety policies and procedures
- Installed materials and repaired damaged parts to ensure safety.
Grade Checker/Equipment Operator
Herzog Contracting
01.2008 - 12.2009
- Monitored excavating operations to ensure compliance with grade stake references
- Assisted with construction tasks such as loading/unloading of equipment, cleaning, and preparation of work site as may be required
- Complied with set health and safety procedures/regulations in order to maintain a risk-free work condition.
Dispatcher/Customer Service
Park'N Ticket Airport Parking
01.2007 - 12.2008
- Provided quality customer service through friendly, polite communication and ensured all customers were satisfied with our service
- Took detailed notes on all calls, ensuring all requests were fulfilled in a timely and professional manner
- Completed necessary reports with fidelity.
Attendant/Foreman
Chapmans Truck Wash
01.2005 - 12.2007
- Operated and maintained wash bay machinery and supporting equipment.
Education
Newnan High School
Newnan, GA05.2004
Skills
- Leadership
- Time management
- Communication skills
- Customer service
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Delegating Work
- Loading and unloading
- Problem-Solving
- Employee Safety
- Safety Monitoring
- Staff Supervision
- Mentoring and training
- Warehouse layout optimization
- Workflow Coordination
- Safety oversight
- Team Building and Leadership
- Warehouse Logistics
- Heavy Lifting
- Quality Assurance
Timeline
Warehouse Manager
RideNow Powersports
11.2022 - Current
Crew Leader/Supervisor
A Better Way Services
01.2012 - Current
Laborer Worker
Wilson Roofing
01.2010 - 12.2011
Grade Checker/Equipment Operator
Herzog Contracting
01.2008 - 12.2009
Dispatcher/Customer Service
Park'N Ticket Airport Parking
01.2007 - 12.2008
Attendant/Foreman
Chapmans Truck Wash
01.2005 - 12.2007
Newnan High School