Joshua Hillberg
Zimmerman,MN
Summary
Professional well-versed in shrinkage control, inventory management and financial leadership. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.
Overview
10
10
years of professional experience
Work History
Store Director
Cub Foods
Blaine, MN
05.2024 - Current
- Maintained a high level of customer service standards across all departments in the store.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Managed overall inventory levels of merchandise by monitoring stock rotation and ordering new items as needed.
- Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.
- Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
Assistant Store Director
Cub Foods
Maple Grove, MN
03.2018 - 04.2024
- Monitored the performance of all departments, ensuring they met their goals and objectives.
- Ensured compliance with safety regulations and company policies.
- Provided guidance, support and training to staff members.
- Resolved customer complaints in a professional manner.
- Analyzed financial data to identify areas of improvement for the store.
- Assisted with recruiting new employees for various positions within the store.
- Planned and organized special events for customers such as sales promotions and product launches.
Assistant Store Manager
Walmart
Monticello, MN
03.2015 - 02.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Education
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ02-2027
High School Diploma -
Princeton High School
Princeton, MN05-2009
Some College (No Degree) - Retail Management
Umpqua
Umpqua, ORSkills
- Vendor relationship development
- Staff Leadership
- Accounting and finance reporting
- People Management
- Finance and accounting
- Retail Management
- Strategic Planning
- Delegation
- Store operations
- Supply Ordering
- Revenue Generation
- Loss Prevention
- Customer Service Management
- Operational budgeting
Timeline
Store Director
Cub Foods
05.2024 - Current
Assistant Store Director
Cub Foods
03.2018 - 04.2024
Assistant Store Manager
Walmart
03.2015 - 02.2018
Bachelor of Science - Applied Management
Grand Canyon University
High School Diploma -
Princeton High School
Some College (No Degree) - Retail Management
Umpqua