Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHUA HOEFER

Columbia,SC

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

1
1
year of professional experience

Work History

Crew Member

Burger King
Columbia, United States
10.2021 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Cooked batches of food according to standard recipes.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Inspected kitchen equipment and appliances [Number] times per week to verify functional operation.
  • Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Observed customer purchases in line and differentiated between standard portions.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.

Crew Member

McDonald's
Columbia, United States
07.2021 - 10.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Cooked batches of food according to standard recipes.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Observed customer purchases in line and differentiated between standard portions.
  • Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
  • Inspected kitchen equipment and appliances [Number] times per week to verify functional operation.

Education

WJ KEENAN HIGH SCHOOL
361 PISGAH CHURCH RD, COLUMBIA SC
06.2024

Skills

  • Equipment Troubleshooting and Maintenance
  • Managing Orders and Deliveries
  • Serving and Bussing
  • Supplies Monitoring and Restocking
  • Daily Food Preparation
  • Teamwork and Collaboration
  • Workstation Setup and Breakdown
  • Food and Beverage Service
  • Taking Orders
  • Cash Drawer Operations
  • Production Line Work
  • Store Opening and Closing
  • Heavy Lifting

Timeline

Crew Member

Burger King
10.2021 - Current

Crew Member

McDonald's
07.2021 - 10.2021

WJ KEENAN HIGH SCHOOL

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JOSHUA HOEFER