Joshua Hogan
Ellenwood,GA
Summary
Results-driven Molder with a strong focus on workplace efficiency and proven leadership skills. Proficient in various industry techniques, particularly in customer service. Committed to maintaining high levels of accuracy and quality in all work performed. Experienced Logistics Assistant adept at monitoring operational processes to provide key information to internal customers and stakeholders. Possesses a hands-on, problem-solving approach and a positive demeanor. Demonstrates a deep understanding of automotive systems and diagnostics, along with proficiency in basic tool usage and vehicle maintenance. Capable of ensuring vehicle safety and efficiency through meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Logistics Assistant
Hogan Holding Group
01.2020 - Current
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Generated, distributed and filed copies of all billing paperwork.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Provided information regarding charge accounts and loyalty programs.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Warehouse Associate
Walmart
01.2023 - 02.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 55+ pounds.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in reducing product damage by properly handling and storing materials.
Barber, Car Detailer, Mobile Mechanic
Precise Detailing
07.2024 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Contributed to a positive work culture by maintaining open communication channels with customers and fostering a simple approach to service delivery.
PM Technician
U-Haul International
02.2025 - 05.2025
- Troubleshot and resolved technical issues to ensure optimal equipment performance.
- Conducted routine maintenance on machinery to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline project timelines and improve workflow processes.
- Mentored junior technicians, providing guidance on best practices and troubleshooting techniques.
- Assisted in the installation of new equipment, contributing to timely project completion and seamless integration into existing systems.
Automotive Technician
Mavis Tire
05.2025 - Current
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety for customers.
- Performed routine maintenance tasks, enhancing vehicle longevity and efficiency.
- Utilized diagnostic tools to identify issues accurately, streamlining repair processes.
- Led team in complex automotive repairs, mentoring junior technicians on best practices.
- Collaborated with service advisors to communicate repair needs and timelines effectively.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Woodland High School/ Academy of Advanced Studies
12-2023
Associate of Science - Social Work
Georgia State University
05-2028
Automotive Technician - Automotive Industry
UEI College
11-2025
Skills
- Equipment maintenance and repair
- Automotive diagnostics
- Preventive Maintenance
- Automotive repair expertise
- Maintenance and repairs
- Troubleshooting skills
- Business management
- Team collaboration
- Quick learner
- Deadline and scheduling management
- Operational efficiency
- Strong work ethic
Accomplishments
- Documented and resolved Head Gasket which led to the check engine light going off with regular coolant levels.
- Collaborated with team of 3 in the development of project TSX.
- Graduate from school with a 3.5 GPA
- Documented and resolved Timing belt which led to a BMW M3 Coupe being fixxed.
Timeline
Automotive Technician
Mavis Tire
05.2025 - Current
PM Technician
U-Haul International
02.2025 - 05.2025
Barber, Car Detailer, Mobile Mechanic
Precise Detailing
07.2024 - Current
Warehouse Associate
Walmart
01.2023 - 02.2024
Logistics Assistant
Hogan Holding Group
01.2020 - Current
Associate of Science - Social Work
Georgia State University
Woodland High School/ Academy of Advanced Studies
Automotive Technician - Automotive Industry
UEI College
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