JOSHUA HONG
Anaheim,CA
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
14
14
years of professional experience
Work History
Account Manager
Automerica Inc.
12.2022 - 01.2024
- Leveraged web development platforms to enhance user experience and increase brand visibility.
- Orchestrated selling strategies that propelled the company to surpass the million-dollar mark for vehicle sales and rental revenue.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Identified new business opportunities through networking, marketing, and prospective database leads.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Account Executive|
Better.com
09.2020 - 09.2022
- Cultivated relationships with 250+ clients providing financial services.
- Generated sales of $54 million total dollar volume and 165 transactions completed in 2021.
- Exceeding monthly sales metrics/quotas in conversion rate, client retention, and sales cycle time.
- Recognized in the top 5% of producers within the sales division, resulting in a conversion rate 21% above average from the entire sales division
- Articulated Better's value proposition to hundreds of clients in an active sales pipeline covering 20 state territories
- Responsible for the entire sales cycle from initial outreach to deal completion.
- Executed complicated company re-organization into a Single Point of Contact Model (SPOC), resulting in an increased client retention rate.
- Conducted booked calendar meetings for portal product demos, client onboarding, cold calling, and financial consultations
- Led a team of associates in daily team syncs to strategize for sales outreach, recognized as the top sales pod within the sales division
- Provided excellent customer service throughout the full sales cycle, resulting in over 200+ 5-star CSAT surveys.
Business Development Associate
Venga
01.2018 - 06.2018
- Prospected new business development opportunities for C-Level executives for enterprise and mid-market businesses.
- Utilized sales CRM programs like ProsperWorks, Salesforce, and Google Drive.
- Proposed and managed projects for marketing SEO, web development, and sales pipeline workflows.
- Participated in client product demos with C-level executives and logged sales demo analysis on Enterprise accounts.
- Organized pitch decks highlighting Venga's AI business intelligence and machine learning marketing platform.
- Consulted with businesses to supply accurate product and service information.
President & Founder
Grand Natural Inc.
01.2010 - 12.2013
- Disrupted decades-old industry by providing exception recycling and facilities management service, resulting in business-to-business sales to over 400 clients throughout Southern California
- Accelerated the sales pipeline by forming B2B partnerships resulting in expanded operations throughout Southern California.
- Expanded sales operations to healthcare, education, prison systems, religious organizations, and non-profit businesses.
- Implemented in-house CRM platform to handle logistics for trucking fleet.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Education
Bachelor of Science in Business Administration & Minor in Nonprofit Organizational Management - Business Administration And Management
Point Loma Nazarene University
San Diego, CA05.2020
Skills
- SaaS Sales expertise
- Business process optimization
- Data-driven decision-making
- Converting leads
- Client meetings
- Database Management
- Client Relations
- Territory Management
- Strategic Planning
- Account Management
- Sales Analysis
- Opportunities Identification
- Lead Generation
Accomplishments
Achieved national rank in 2022 Scotsman Guide for "Top Dollar Sales Volume" and "Most Loans Closed"
Timeline
Account Manager
Automerica Inc.
12.2022 - 01.2024
Account Executive|
Better.com
09.2020 - 09.2022
Business Development Associate
Venga
01.2018 - 06.2018
President & Founder
Grand Natural Inc.
01.2010 - 12.2013
Bachelor of Science in Business Administration & Minor in Nonprofit Organizational Management - Business Administration And Management
Point Loma Nazarene University