Joshua Hood
Puyallup,United States
Summary
Skilled in blueprint interpretation and electrical troubleshooting, excelling in roles requiring technical expertise and strong client relations. Proven ability to mentor teams and enhance operational standards, resulting in improved product quality and reduced defects. Experienced in working alongside my father in his Handyman and mechanic business since my early teens, gaining proficiency in using hand tools, power tools, and pneumatic tools. A versatile Mechanic with advanced knowledge of small engines, well-educated in automotive repair, restoration, and system calibration. Committed to delivering high-quality work and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Mechanic/Handyman Assistant
Robinhood Services
Puyallup, WA
06.2014 - Current
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses, alternators as needed for optimal functionality.
- Use of pneumatic tools and a pneumatic puller for the safe removal of affixed parts and assembly.
- Use of power and hand tools. Drilling, countersink holes to close tolerance, install, fasten, rig, and adjust engineered parts to close tolerance. Use of a torque wrench for proper tolerance of parts.
- Install fasteners per drawings using correct tools (drill, lock bolts, screwdriver, ratchet wrench).
- Drill, ream, countersink, and deburr holes for close tolerance parts assembly.
- Tested components with appropriate instruments to ensure proper operation.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
Delivery Driver
Amazon
Puyallup, WA
05.2023 - 09.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Received daily delivery instructions and route assignments from dispatch.
Quality Assurance Specialist
Polaris Industries
Tacoma, WA
11.2022 - 04.2023
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Assembly and testing of Polaris ATV's
- Read and interpret drawings and Blueprints
- Drilling precisely measured holes and countersink holes for flush mount screws to flush accessories.
- Deburr drilled holes for precise assembly.
Lead Transporter
MultiCare Good Samaritan Hospital
Puyallup, WA
10.2018 - 11.2022
- Enhanced transportation efficiency by implementing strategic routing plans and optimizing schedules.
- Reduced delivery times through effective communication with drivers and dispatchers.
- Streamlined operations by conducting regular audits of vehicle maintenance and safety procedures.
- Improved customer satisfaction by ensuring timely deliveries and addressing client concerns promptly.
- Mentored new transport team members, fostering a supportive work environment, and promoting professional growth.
- Temporary, interim lead.
- Coordinated with other departments regarding patient transport scheduling.
- Provided leadership, guidance, and support to fellow transporters.
- Served as a liaison between medical staff and transportation personnel when needed.
- Collaborated with nursing staff to ensure that all necessary medical equipment is available for transport of patients.
Education
No Degree - General Studies
Pierce College
Puyallup, WA09.2027
High School Diploma -
Rogers High School
Puyallup, WA05.2018
Skills
- Quality Assurance
- Hand and power tools
- Inventory Management
- Mechanical Systems
- Vehicle test drives
- Servicing vehicles
- Troubleshooting
- Engine Tune-Ups
- Customer Relationship Management (CRM)
- Technical aptitude
- Workplace Safety
- Preventive Maintenance
- Generator repair
- Battery testing
- Tool retrieval
- Safety Procedures
- Troubleshooting skills
References
References available upon request.
Timeline
Delivery Driver
Amazon
05.2023 - 09.2023
Quality Assurance Specialist
Polaris Industries
11.2022 - 04.2023
Lead Transporter
MultiCare Good Samaritan Hospital
10.2018 - 11.2022
Mechanic/Handyman Assistant
Robinhood Services
06.2014 - Current
No Degree - General Studies
Pierce College
High School Diploma -
Rogers High School
Similar Profiles
Nishi Kansara, MDNishi Kansara, MD
Active Volunteer at Robinhood ArmyActive Volunteer at Robinhood Army
Aiden SunAiden Sun
Talent Acquisition Recruiting Coordinator at Robinhood MarketsTalent Acquisition Recruiting Coordinator at Robinhood Markets
Nikki I.Nikki I.
Senior Data Privacy Analyst at RobinhoodSenior Data Privacy Analyst at Robinhood
Todd UyeharaTodd Uyehara
Senior Operations and Training Manager at 301st Maneuver Enhancement BrigadeSenior Operations and Training Manager at 301st Maneuver Enhancement Brigade
HANNAH NJOKIHANNAH NJOKI
Assistant Nurse Manager at Berachah HomesAssistant Nurse Manager at Berachah Homes