Joshua Hopkins
Colorado Springs,Colorado
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
24
24
years of professional experience
Work History
Part Time Shift Supervisor
5.11 Tactical
11.2023 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Chief Executive Officer/Owner
Rubicon Real Estate And Financial Solutions
03.2020 - Current
- Financial advisor focusing on lower to middle income families
- Real estate investor focusing on keeping distressed home owners in their home while providing financial education.
- Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
- Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
- Established key strategic partnerships with industry leaders to enhance business development opportunities.
Hardlines Manager
Dick's Sporting Goods, Inc
08.2017 - 03.2020
- Streamlined processes for better efficiency, resulting in increased customer satisfaction and sales.
- Managed daily operations within the hardlines division, overseeing staff scheduling, training, and performance evaluations.
- Implemented loss prevention measures, resulting in reduced shrinkage and improved profit margins.
- Analyzed sales data to identify trends and opportunities for growth, making informed decisions on merchandising strategies.
- Collaborated with marketing team to develop promotional campaigns that boosted sales within the hardlines category.
Operations Manager
Dick's Sporting Goods, Inc
05.2015 - 08.2017
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Regional Manager
Complete Nutrition
03.2013 - 05.2015
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Tactical Operations Director
HHC 5th Battalion 19th Special Forces Group
04.2000 - 12.2012
- NCOIC of strategic security planning and execution for all military security assets during the 2008 Democratic National Convention held in Denver, CO. Leading 560 Soldiers, Airmen and Sailors in security operations ensuring the safety of all visitors attending the convention
- Senior Training NCO at the Special Warfare Training Center (SWTC) at Ft Carson, CO. Wrote area and engagement specific training doctrine depending on each units specific mission parameters to ensure maximum survivability during combat operations. Units who attended training my at the SWTC documented 56% decrease in combat related casualties and wounded.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Education
Bachelor of Science - Aerospace Management/Commercializing Space
Metropolitan State University of Denver
Denver, CO05.2016
Skills
- Inventory Control
- Customer-Oriented
- Policy Enforcement
- Staff Motivation
- Cash Handling Expertise
- Staff Development
- Strategic Planning
- Revenue Benchmarks
- Employee Training
- Conflict Resolution Techniques
References
References available upon request.
Timeline
Part Time Shift Supervisor
5.11 Tactical
11.2023 - Current
Chief Executive Officer/Owner
Rubicon Real Estate And Financial Solutions
03.2020 - Current
Hardlines Manager
Dick's Sporting Goods, Inc
08.2017 - 03.2020
Operations Manager
Dick's Sporting Goods, Inc
05.2015 - 08.2017
Regional Manager
Complete Nutrition
03.2013 - 05.2015
Tactical Operations Director
HHC 5th Battalion 19th Special Forces Group
04.2000 - 12.2012
Bachelor of Science - Aerospace Management/Commercializing Space
Metropolitan State University of Denver
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