Joshua Horton
Brooklyn,NY
Summary
Highly organized and motivated employee with a proven ability to effectively apply time management and organizational skills in diverse environments. Goal-oriented individual experienced in greeting and assisting a high volume of customers, adept at recommending merchandise tailored to individual requirements. Skilled in creating visually appealing displays that drive higher sales, as well as efficiently completing cash register transactions and maintaining meticulous records of all transactions.
Overview
7
7
years of professional experience
Work History
Stock Manager
Jako Enterprises( Snipes )
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Set up displays of merchandise to market new products to customers.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
Stock Associate
UncommonGoods
10.2019 - 12.2019
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Managed inventory storage in clean and organized fashion.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Managed timely and effective replacement of damaged or missing products.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
Package Handler
FedEx
06.2019 - 09.2019
- Abilities
- Experience, Sorting packages and placing them on sorting machines that transfers the goods to loading docks
- Ensuring the safe and successful transfer of goods and packages to their intended destination
- Handling goods and documents in a busy warehouse setting
- Communicate efficiently with fellow workers, supervisors and other members of the team
- Well versed with automated and manual packaging machines
- Moving and storing materials and products
- Assisting with the unloading trucks and displaying teamwork with other employees
- Managing inventory control procedures and cycle counting to ensure the safe handling of parcels and packages
- Loading heavy packages on to the conveyor belt or on delivery trucks
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assisted FedEx during busy periods, developing new skills while boosting warehouse efficiency.
Delivery Driver Helper
FedEx
10.2017 - 06.2019
- Help navigate and tell driver where to go with stops
- Gave full customer service to customers when delivering their items at there
- Assisted driver with product or package deliveries to residential and commercial locations.
- Ensure three point contact are being fallowed as required by safety guideline
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Displayed very good communication and customer service skills.
- Lifted and carried packages weighing up to 100 + pounds.
- Exhibited good attendance, work habits and willingness to learn job functions.
Education
High School Diploma -
W.E.B Dubois High School
Brooklyn, NY07.2018
Skills
- Inventory Management
- Product Sales Expertise
- Guest Relations
- Sales Expertise
- Strong Interpersonal Skills
- Effective Multitasking
- Effective Time Management
- Customer Relations
- Team-Based Problem Solving
Timeline
Stock Manager
Jako Enterprises( Snipes )
08.2022 - Current
Stock Associate
UncommonGoods
10.2019 - 12.2019
Package Handler
FedEx
06.2019 - 09.2019
Delivery Driver Helper
FedEx
10.2017 - 06.2019
High School Diploma -
W.E.B Dubois High School