JOSHUA HOUSER
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Assembly Line Operator
Kendrion
02.2014 - 01.2015
- Assembles parts from beginning of the operation to the end of operation that builds valves for GM
- Use of automatic welders, testers for parts, and wash system that cleans parts for process.
- Assembled components with minimal supervision, exceeding expected project milestones.
Commercial Roofer
Gastonia Sheet Metal
01.2015 - 04.2015
- Worked with metal, shingle and rubber roofing systems.
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Contributed to company growth by consistently delivering top-notch commercial roofing services.
Warehouse Associate
RSI
08.2015 - 10.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Machine Operator
Special Metals
10.2016 - 11.2016
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Package Handler
FedEx Ground
10.2016 - 12.2017
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Courier
FedEx Express
12.2017 - 04.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Manager
FedEx Ground
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
GED -
Southwestern Community College/Lyndon B. Johnson Job Corp Center
Franklin10.2013
Skills
- OSHA 10 Construction Certification: Familiar with all standards, regulations, and protocols dealing with reducing work place hazards
- Flagger Certification: Certified to handle heavy traffic on construction sites
- Fire Extinguisher Certification: Learned proper use and inspection of fire extinguishers
- Forklift License: Allows me to drive a forklift
- Staff Management
- Strategic Planning
- Operations Management
Timeline
Manager
FedEx Ground
04.2023 - Current
Courier
FedEx Express
12.2017 - 04.2023
Machine Operator
Special Metals
10.2016 - 11.2016
Package Handler
FedEx Ground
10.2016 - 12.2017
Warehouse Associate
RSI
08.2015 - 10.2015
Commercial Roofer
Gastonia Sheet Metal
01.2015 - 04.2015
Assembly Line Operator
Kendrion
02.2014 - 01.2015
GED -
Southwestern Community College/Lyndon B. Johnson Job Corp Center