Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Huber

WATAUGA,TN

Summary

"Results-oriented Assistant Manager with a proven track record of success at Dollar General, actively seeking new opportunities to expand my career. Skilled in team leadership, store operations, and customer service, I am dedicated to delivering consistent results and driving business growth. Demonstrated ability to improve store efficiency, boost sales, and elevate customer satisfaction. Adept at managing inventory, training and developing staff, and ensuring store compliance with company standards and policies. Eager to apply my experience and expertise to contribute to the success of a new organization while continuing to grow as a retail management professional."

Overview

1
1
year of professional experience

Work History

Assistant Manager

Dollar General
09.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

No Degree - Biochemistry

ETSU
Johnson City, TN
10.2021

Skills

  • Task Delegation
  • Cost Reduction
  • Employee Scheduling
  • Product and Service Knowledge
  • Money Handling
  • Team Motivation
  • Strategic Planning
  • Customer Relations
  • Orientation and Training
  • Retail Operations Management
  • Customer Rapport

Timeline

Assistant Manager

Dollar General
09.2022 - Current

No Degree - Biochemistry

ETSU

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Joshua Huber