Joshua Hudson
Holton,KS
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
18
18
years of professional experience
Work History
Business Owner
TheeHudson Remodeling
Salina, KS
12.2023 - Current
- Developed business plan to secure financial backing from investors.
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
Store Manager
AutoZone
Salina, KS
09.2009 - 10.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Updated POS system with new products and promotional offers.
- Developed relationships with suppliers to negotiate better prices.
- Prepared monthly reports on sales figures, expenses, profits.
- Identified opportunities for cost savings through waste reduction initiatives.
- Planned special promotions or discounts based on market trends.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Implemented successful business strategies to increase revenue and target new markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Kitchen Manager
Hitching Post Ii Restaurant & Winery
Abilene, KS
06.2006 - 08.2009
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Automotive Mechanics
Salina Area Technical College
Salina, KS05-2007
Some College (No Degree) -
Online Food Handlers And Saftey Classes
OnlineSkills
- Customer Service
- Regulatory Compliance
- Staff Management
- Quality Assurance
- Contract Management
- Safe Food Handling
- Quality Control
- Food assembly
- Surface sanitation
- Dish preparation
- Equipment Sanitation
- Ingredient Preparation
- Proper food temperatures
- Event preparation
- Sanitation Procedures
- Food presentation
- Cutting and slicing techniques
- Food Storage
- Portion Control
- Proper storage and preservation
- Temperature Monitoring
- Cooking techniques
- Product Merchandising
- Recipe preparation
- Ingredient inspection
- Menu Planning
- Building upkeep
- Fixture Installation
- Operational systems
- Grounds Maintenance
- Carpentry
Timeline
Business Owner
TheeHudson Remodeling
12.2023 - Current
Store Manager
AutoZone
09.2009 - 10.2023
Kitchen Manager
Hitching Post Ii Restaurant & Winery
06.2006 - 08.2009
Automotive Mechanics
Salina Area Technical College
Some College (No Degree) -
Online Food Handlers And Saftey Classes