Joshua Hunter
Parker,CO
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Accomplished [Job Title] with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service. Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity by [Action]. Performs well under pressure and thrives in fast paced high-volume environments.
Overview
19
19
years of professional experience
Work History
FOH Manager
New York Deli News
05.2019 - 07.2023
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Developed and implemented marketing initiatives to increase sales and revenue.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
FOH Manager
TGI Fridays
02.2012 - 03.2018
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Resolved guests complaints while maintaining positive customer environment.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Developed and implemented marketing initiatives to increase sales and revenue.
FOH Manager
Village Inn Pancake House
05.2008 - 09.2011
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Resolved guests complaints while maintaining positive customer environment.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
Sous Chef
Rock Bottom Restaurant And Brewery
01.2005 - 04.2008
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Collaborated with staff members to create meals for large banquets.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored food and labor costs to verify budget targets were met.
- Coordinated with vendors to order supplies and maintain high quality standards.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO06.2006
Skills
- Shift Checklists
- Accounts Payable and Accounts Receivable
- Team Oversight
- Service Prioritization
- Waiting Tables
- Credit Terms Determination
- Hiring Procedures
- FDA Compliance
- Corporate Regulations
- Maintaining Clean Work Areas
- Production Preparation
Basketball, all sports, enjoying family time, taking my kids to the park, bowling, working hard, out
I am very outgoing father of two beautiful girls, I enjoy spending time with them inside and out, i enjoy playing basketball and other sports, i am a hard worker who is always laser focused on the task at hand, i enjoy fast paced busy environments, I am not one to disappoint at work or at home, I have all my priorities lined up and know what has to be done in all aspects of my life, I know that I can be a huge asset anywhere I go, I am easy to get along with, I work extremely hard and get things done, I am a people pleaser, I am a very likeable person as well.
Timeline
FOH Manager
New York Deli News
05.2019 - 07.2023
FOH Manager
TGI Fridays
02.2012 - 03.2018
FOH Manager
Village Inn Pancake House
05.2008 - 09.2011
Sous Chef
Rock Bottom Restaurant And Brewery
01.2005 - 04.2008
High School Diploma -
Smoky Hill High School