Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Hyland

Rives Junction,MI

Summary

Professional with strong background in terminal operations, logistics, and management. Proven track record in optimizing processes, ensuring safety compliance, and enhancing operational efficiency. Known for effective team collaboration, problem-solving, and adaptability to changing needs. Skilled in strategic planning, resource allocation, and communication.

Overview

18
18
years of professional experience

Work History

Assistant Terminal Manager

Jack Cooper Transport Co
06.2023 - 02.2025
  • Assisted with overseeing daily operations including compliance with FMCSA and NMATA along with managing 100 Union drivers and 10 non-union staff.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fostered a positive work environment and enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Monitored internal inventory records and compared to customers for accuracy.
  • Reviewed and approved driver pay, time off and completed the weekly driver schedule.
  • Assisted with acquisition of permits and documentation for transportation across the United States and Canada.
  • Participated in grievance hearings between the Company and Union as well as negotiated work rules with the Union.

Terminal Manager/Assistant Terminal Manager

Jack Cooper Transport Co
10.2021 - 06.2023
  • Oversaw daily operations and compliance with FMCSA and NMATA along with managing 100 Union drivers and 8 non-union staff.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fostered a positive work environment and enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Monitored internal inventory records and compared to customers for accuracy.
  • Reviewed and approved driver pay, time off and completed the weekly driver schedule.
  • Assisted with acquisition of permits and documentation for transportation across the United States and Canada.
  • Participated in grievance hearings between the Company and Union as well as negotiated work rules with the Union.

Assistant Terminal Manager

Jack Cooper Transport Co
08.2019 - 10.2021
  • Assisted with overseeing daily operations including compliance with FMCSA and NMATA along with managing 100 Union drivers and 8 non-union staff.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fostered a positive work environment and enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Monitored internal inventory records and compared to customers for accuracy.
  • Reviewed and approved driver pay, time off and completed the weekly driver schedule.
  • Assisted with acquisition of permits and documentation for transportation across the United States and Canada.
  • Participated in grievance hearings between the Company and Union as well as negotiated work rules with the Union.

Operations Supervisor

Jack Cooper Transport Co
05.2018 - 08.2019
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Coordinated with drivers to achieve accurate, timely delivery of products.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to drivers.
  • Fostered a positive work environment that encouraged teamwork, accountability, and performance among employees.

Maintenance Manager

Jack Cooper Transport Co
02.2014 - 05.2018
  • Collaborated with other department managers to coordinate maintenance activities to minimizing operational interruptions.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function and improved equipment reliability.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised a team of 16 technicians.
  • Mentored 2 supervisors for compliance with company and Federal guidelines.
  • Maintained SDS documentation.
  • Completed payroll for hourly employees.
  • Maintained safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Maintained a healthy work environment with a focus on safety and quality of work.
  • Participated in grievance hearings between the Company and Union.
  • Managed parts inventories to ensure the availability of necessary resources for timely repairs.

Maintenance Supervisor

Jack Cooper Transport Co
02.2012 - 02.2014
  • Collaborated with other department managers to coordinate maintenance activities to minimizing operational interruptions.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function and improved equipment reliability.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised a team of 6 technicians.
  • Maintained safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Maintained a healthy work environment with a focus on safety and quality of work.
  • Managed parts inventories to ensure the availability of necessary resources for timely repairs.

Loading Dock Supervisor

Jack Cooper Transport Co
04.2007 - 02.2012
  • Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
  • Implemented loading dock process and productivity improvements.
  • Conducted performance evaluations for staff members, providing constructive feedback and identifying areas of growth potential.
  • Assisted with locating missing units.
  • Monitored and enforced company specified methods for loading and unloading.

Education

High School Diploma -

Ionia High School
Ionia, MI
06-2003

Skills

  • Transportation planning and shipping
  • Employee training
  • Operations management
  • Load planning
  • Fleet management
  • Route optimization
  • Documentation management
  • Dispatch operations
  • Problem-solving abilities
  • Multitasking Abilities
  • Team leadership
  • Adaptability and flexibility

Timeline

Assistant Terminal Manager

Jack Cooper Transport Co
06.2023 - 02.2025

Terminal Manager/Assistant Terminal Manager

Jack Cooper Transport Co
10.2021 - 06.2023

Assistant Terminal Manager

Jack Cooper Transport Co
08.2019 - 10.2021

Operations Supervisor

Jack Cooper Transport Co
05.2018 - 08.2019

Maintenance Manager

Jack Cooper Transport Co
02.2014 - 05.2018

Maintenance Supervisor

Jack Cooper Transport Co
02.2012 - 02.2014

Loading Dock Supervisor

Jack Cooper Transport Co
04.2007 - 02.2012

High School Diploma -

Ionia High School
Joshua Hyland