Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Ilaria

St. Augustine

Summary

Dedicated and reliable professional with 9 years of consistent experience in the fast-paced food service industry, recognized for strong work ethic, adaptability, and exceptional teamwork. Eager to transition into a data analyst role, bringing a collaborative mindset, openness to learning, and a humble approach to problem-solving. Known for building strong relationships, thriving in team environments, and quickly adapting to new tools and processes. Ready to apply analytical thinking and people-focused skills to deliver data-driven insights and support business decisions.

Overview

9
9
years of professional experience

Work History

Bartender

Black Molly Grill
03.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Restaurant Waiter

Ned's Southside Kitchen
07.2016 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

FLVS
Saint Augustine, FL

Skills

  • Adaptability
  • Humility
  • Integrity
  • Openness
  • Basic accounting
  • Health codes compliance
  • Safe service compliance
  • Payment processing
  • Recipe and menu memorization
  • Marketing and sales experience
  • Ordering procedures
  • Highly reliable
  • Outgoing personality

Timeline

Bartender

Black Molly Grill
03.2022 - Current

Restaurant Waiter

Ned's Southside Kitchen
07.2016 - 03.2022

FLVS

Similar Profiles

CREATE PROFILE