Joshua Izykowski
Tampa,FL
Summary
Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Instacart Shopper
Instacart
07.2022 - Current
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Cashier
Publix
09.2021 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
No Degree - Clinical Psychology
University of Central Florida
Orlando, FL05.2027
Skills
- Sales Expertise
- Payment Processing
- Mobile Ordering Understanding
- Fashion Trends Understanding
- Customer Relations
- Cash Register Systems
- Time Management Skills
- Customer Service and Assistance
Timeline
Instacart Shopper
Instacart
07.2022 - Current
Cashier
Publix
09.2021 - 03.2023
No Degree - Clinical Psychology
University of Central Florida