Joshua Jackson
Spectrum Reach
Dallas,TX
14
Years of experience
Advertising professional with comprehensive experience in ad operations and campaign management. Proven track record of enhancing ad performance and resolving technical challenges. Team-oriented with focus on collaboration and flexibility, ensuring reliable and adaptive support.
Work History
Ad Operations Specialist
1 Year 5 Months- Managed ad campaign setup and execution across multiple platforms, ensuring alignment with client objectives.
- Analyzed performance metrics to optimize ad placements and improve audience targeting strategies.
- Collaborated with cross-functional teams to streamline processes and enhance operational efficiency in ad delivery.
- Developed training materials for new hires, fostering a culture of knowledge sharing within the team.
- Mentored junior staff on industry best practices, promoting professional development and skill advancement.
- Provided technical support regarding creative and product capabilities.
- Generated and reviewed reports to address delivery issues and issue optimization recommendations.
- Efficiently managed multiple competing priorities while adhering to strict deadlines, resulting in timely execution of all assigned tasks.
- Improved workflow efficiency by proactively identifying areas for process improvement within the ad operations department.
- Implemented successful ad campaigns by collaborating closely with sales and account management teams.
- Troubleshot and resolved technical issues, resulting in minimal downtime and maximum ad delivery potential.
AD Operations Specialist
6 Years- -Input the titles of client advertisements into database and enters the instructions for ad airing. Manage changes and missing instructions as appropriate.
- -Maximize billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement.
- -Reviews the status of a client’s advertising schedule. Revise and replaces instructions for advertising broadcast schedules.
- -Communicating regularly and effectively with Sales Department regarding the status of a client’s advertising schedule, including commercial advertisements that were not scheduled or broadcast purchased.
- -Communicate to the appropriate party when regarding late or missing media.
- -Perform month-close update procedures.
- -Manage and execute digital ad copy instructions, partner with multiple departments to achieve desired workflow efficiency and client satisfaction. Attention to detail, minimal error ratio.
- -Worked in systems such as Operative, ACW digital, XG, OneTim, SET, Traffic Workflow, HVP programs and systems.
Shipping and Receiving Supervisor
2 Years 7 Months- Oversees all employees from Shipping and Receiving Department
- Assigns tasks to employees, train new employees
- Schedules employee hours and shifts.
- Monitors employee work habits and makes sure tasks are completed in a timely fashion.
- Writes up reports of employee behavior or department complaints.
- Knowledgeable in Redrock database
- Ensures that inventory is accounted for while overseeing all deliveries (food, beverages, major shipments, etc.)
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Balance out all invoices while ensuring all coordination of shipping and delivering processes are being handled properly.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Coordinate with other departments on all major events
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Work closely with all vendors
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Processes and files all documentations
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
Server
2 Years 9 Months- Certified Trainer/Server
- Guest Ambassador in theater
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Ensured that guests were properly informed, and all needs were met
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeting Guests
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Responsible for taking guest orders and keeping orders organized in a timely manner
- Cultivated warm relationships with regular customers.
- Responsible for training and orienting newly hired servers
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Apparel Sales Associate
3 Years- Unloads merchandise from trucks
- Operates cash register and maintains knowledge of cashier procedures
- Answers telephone
- Housekeeping duties
- Attends training seminars
- Zone merchandise
- Conducts price changes
- Sets and maintains weekly ad signage
- Performs price/SKU lookups
- Sets and maintains planograms
Education
High School Diploma
Graduate Certificate - Film And Video Production
Skills
Inventory management
Accurate data entry
Revenue growth strategies
Supply chain procurement
Logistics expertise
Proficient in Microsoft Office
Skilled in Microsoft Outlook communication tools
Logistics coordination
Certified forklift operator
Data analysis in Excel
Campaign management
Ad optimization
Timeline
Ad Operations Specialist
Spectrum Reach
05.2025 - CurrentRead More
AD Operations Specialist
Comcast Effectv
08.2018 - 08.2024Read More
Shipping and Receiving Supervisor
Valley Forge Casino Resort
01.2016 - 08.2018Read More
Server
Movie Tavern
04.2013 - 01.2016Read More
Apparel Sales Associate
Dick's Sporting Goods
01.2013 - 01.2016Read More
Norristown Area High School
High School Diploma
Read More
First Institute
Graduate Certificate from Film And Video Production
Read More