Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Jackson

Lancaster

Summary

Advertising professional with comprehensive experience in ad operations and campaign management. Proven track record of enhancing ad performance and resolving technical challenges. Team-oriented with focus on collaboration and flexibility, ensuring reliable and adaptive support.

Overview

14
14
years of professional experience

Work History

AD Operations Specialist

Comcast Effectv
08.2018 - 08.2024
  • -Input the titles of client advertisements into database and enters the instructions for ad airing. Manage changes and missing instructions as appropriate.
  • -Maximize billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement.
  • -Reviews the status of a client’s advertising schedule. Revise and replaces instructions for advertising broadcast schedules.
  • -Communicating regularly and effectively with Sales Department regarding the status of a client’s advertising schedule, including commercial advertisements that were not scheduled or broadcast purchased.
  • -Communicate to the appropriate party when regarding late or missing media.
  • -Perform month-close update procedures.
  • -Manage and execute digital ad copy instructions, partner with multiple departments to achieve desired workflow efficiency and client satisfaction. Attention to detail, minimal error ratio.
  • -Worked in systems such as Operative, ACW digital, XG, OneTim, SET, Traffic Workflow, HVP programs and systems.

Shipping and Receiving Supervisor

Valley Forge Casino Resort
01.2016 - 08.2018
  • Oversees all employees from Shipping and Receiving Department
  • Assigns tasks to employees, train new employees
  • Schedules employee hours and shifts.
  • Monitors employee work habits and makes sure tasks are completed in a timely fashion.
  • Writes up reports of employee behavior or department complaints.
  • Knowledgeable in Redrock database
  • Ensures that inventory is accounted for while overseeing all deliveries (food, beverages, major shipments, etc.)
  • Optimized storage space usage by organizing inventory according to product type and frequency of use.
  • Balance out all invoices while ensuring all coordination of shipping and delivering processes are being handled properly.
  • Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
  • Coordinate with other departments on all major events
  • Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
  • Work closely with all vendors
  • Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
  • Processes and files all documentations
  • Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.

Server

Movie Tavern
04.2013 - 01.2016
  • Certified Trainer/Server
  • Guest Ambassador in theater
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Ensured that guests were properly informed, and all needs were met
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeting Guests
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Responsible for taking guest orders and keeping orders organized in a timely manner
  • Cultivated warm relationships with regular customers.
  • Responsible for training and orienting newly hired servers
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Apparel Sales Associate

Dick's Sporting Goods
01.2013 - 01.2016
  • Unloads merchandise from trucks
  • Operates cash register and maintains knowledge of cashier procedures
  • Answers telephone
  • Housekeeping duties
  • Attends training seminars
  • Zone merchandise
  • Conducts price changes
  • Sets and maintains weekly ad signage
  • Performs price/SKU lookups
  • Sets and maintains planograms

Sales Associate

Verizon Wireless
07.2010 - 01.2012
  • Consulted with customers to determine their wireless service needs and recommended the appropriate Verizon Wireless products and services.
  • Met and exceeded all performance goals and sales quotas on a consistent basis
  • Created first-rate customer experience
  • Identified and acted upon opportunities to upsell additional products and services to new and existing customers to maximize transactions

Education

High School Diploma -

Norristown Area High School
Norristown, PA
01.2008

Graduate Certificate - Film And Video Production

First Institute
Orlando, FL
01-2023

Skills

  • Inventory management
  • Accurate data entry
  • Revenue growth strategies
  • Supply chain procurement
  • Logistics expertise
  • Proficient in Microsoft Office
  • Skilled in Microsoft Outlook communication tools
  • Logistics coordination
  • Certified forklift operator
  • Data analysis in Excel
  • Campaign management
  • Ad optimization

Timeline

AD Operations Specialist

Comcast Effectv
08.2018 - 08.2024

Shipping and Receiving Supervisor

Valley Forge Casino Resort
01.2016 - 08.2018

Server

Movie Tavern
04.2013 - 01.2016

Apparel Sales Associate

Dick's Sporting Goods
01.2013 - 01.2016

Sales Associate

Verizon Wireless
07.2010 - 01.2012

High School Diploma -

Norristown Area High School

Graduate Certificate - Film And Video Production

First Institute