Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JOSHUA JACKSON

Forney,TX

Summary

Dynamic Fire & Rescue Officer with a proven track record at Dallas Fire Rescue, excelling in strategic planning and community relations. Enhanced operational efficiency through innovative process improvements and fostered collaboration among teams. Adept at emergency response coordination, ensuring safety protocols are met while mentoring junior staff to achieve their career goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Fire & Rescue Officer

Dallas Fire Rescue
10.2013 - Current
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Ensured compliance with national and local laws through regular policy reviews and updates.

Land and Timber Contracter

Jackson Logging
06.2004 - 08.2013
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Hired and oversaw subcontractors to meet project needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.

Education

BBA - Business Management

University of North Texas
Denton, TX
05-2004

Associate of Applied Science - Paramedicine

Brookhaven College
Dallas, TX
05-2017

Skills

  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity
  • Report preparation
  • Cultural awareness
  • Budgeting and finance
  • Community relations
  • Investigation leadership
  • Information verification
  • Emergency response
  • Emergency and non-emergency response
  • Emergency response coordination
  • Rule enforcement
  • Asset protection
  • Dispatcher collaboration
  • 9-1-1 calls
  • Team collaboration
  • Safety protocols
  • Risk assessment
  • Crisis intervention

Accomplishments

  • Supervised team of 15 staff members.
  • Documented and resolved payroll and scheduling issues for Mental Health Unit, which led to conformity of Standard Operating Procedures within Fire Department.
  • Innovator of new coordinated Right Care program for the city of Dallas.


Certification

  • Certified Master Firefighter
  • Licensed Paramedic (Dallas, Tx)
  • CJIS certification

Timeline

Fire & Rescue Officer

Dallas Fire Rescue
10.2013 - Current

Land and Timber Contracter

Jackson Logging
06.2004 - 08.2013

BBA - Business Management

University of North Texas

Associate of Applied Science - Paramedicine

Brookhaven College

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