Joshua Jahnke
Los Angeles,CA
Summary
Talented Senior Private Banker with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. I am also a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to use my experience across multiple financial disciplines and interests to find a challenging and rewarding career path forward.
Overview
23
23
years of professional experience
Work History
Senior Private Mortgage Banker
Wells Fargo
09.2017 - 08.2023
- Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual needs. Top 1% Customer satisfaction rating.
- Streamlined loan application processes for improved efficiency and faster closing times. Closed 90% of applications.
- Developed strong relationships with key industry partners, resulting in increased referral business. Built strong relationships with internal Wealth group for cross sell opportunities and referrals. Attended Wealth recruiting meetings regionally and was subject matter expert brought in to speak with HNW individuals to move entire financial business to WF.
- Collaborated with underwriters and loan processors to expedite approvals and minimize delays. Extensive knowledge in reading/interpreting personal and business returns for cash flow analysis to calculate qualifying income. Had underwriting approval authority at one point.
Loan Officer
Self-Employed
01.2014 - 08.2017
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Senior Private Bank Loan Officer
HSBC Bank USA
01.2010 - 05.2013
- Developed strong relationships with clients, resulting in higher customer satisfaction rates and repeat business.
- Performed detailed credit analysis to minimize risk exposure, adhering to strict underwriting guidelines and regulations.
- Mentored junior loan officers, sharing industry insight and best practices to improve team performance and productivity.
- Supported business growth through effective networking with real estate agents, accountants, attorneys, and other industry professionals.
- Developed strong relationships with customers through high levels of customer service.
Private Mortgage Bank Manager
Wells Fargo
01.2008 - 12.2009
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Mortgage Branch Manager
Countrywide Home Loans
05.2002 - 12.2007
- Increased mortgage loan production by implementing effective sales strategies and streamlining branch operations. Top 15 Branch in volume with one of the smallest teams nationally.
- Developed strong relationships with realtors, builders, and financial professionals to grow referral network for new business opportunities.
- Managed a team of loan officers, ensuring high performance and achieving monthly sales goals.
- Mentored junior employees keen on advancing their careers within the organization via sharing valuable insights gained from years of hands-on experience.
- Collaborated with executive leadership to develop annual budget forecasts based on projected revenue and expenses. Control of my own P&L with quarterly bonus objectives and profitability.
Wholesaler Variable Annuity and Mutual Funds
Hartford
01.2001 - 03.2003
- Expanded customer base through targeted marketing strategies and attending industry events.
- Facilitated trade shows participation to increase brand visibility and generate leads.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Series 6 and 63 Obtained as required for financial products.
Education
Finance - Finance
San Diego State University
San Diego, CA05.1992
Skills
- Market Research
- Loan Origination
- Portfolio Management
- Mortgage Underwriting
- Credit Analysis
- Sales Expertise
- Real Estate Knowledge
- Networking Abilities
- Regulatory Compliance
- Customer Service
- Relationship Management
- Wealth Planning
- Income Evaluation
Golf, fitness, travel, Investments/Cryptocurrency
As a former college athlete I continue to exercise as it has been a part of my life forever. Golf continues to be a great tool for me in business and personal life. I am constantly updating my knowledge on investments and cryptocurrency as finance has been my interest since college. Mainy using podcasts, articles, etc. on a daily basis for this.
Timeline
Senior Private Mortgage Banker
Wells Fargo
09.2017 - 08.2023
Loan Officer
Self-Employed
01.2014 - 08.2017
Senior Private Bank Loan Officer
HSBC Bank USA
01.2010 - 05.2013
Private Mortgage Bank Manager
Wells Fargo
01.2008 - 12.2009
Mortgage Branch Manager
Countrywide Home Loans
05.2002 - 12.2007
Wholesaler Variable Annuity and Mutual Funds
Hartford
01.2001 - 03.2003
Finance - Finance
San Diego State University