Joshua James
Hesperia,CA
Summary
Driven Master Technician with a proven track record at High Desert Mechanical Services, specializing in engine rebuilding and advanced diagnostics. Expert in streamlining operations for efficiency, evidenced by significantly enhancing customer satisfaction at Matco Tools. Exhibits exceptional problem-solving abilities and a commitment to maintaining high-quality standards in vehicle maintenance and repair.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Diesel Technician
High Desert Mechanical Services
11.2023 - Current
- Troubleshot systems, traced problems and diagnosed root causes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Rebuilt Diesel and Gasoline engines when possible to keep repair costs down.
Owner Operator
Matco Tools
05.2021 - 11.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Drive a 40 foot box truck with air brake system daily
Shop Foreman
High Desert Auto & Rv
01.2017 - 05.2021
- Addressed complex technical challenges with innovative solutions, minimizing downtime for clients'' vehicles whenever possible.
- Repaired Complex Heavy duty vehicle concerns ranging from electrical to drivetrain.
- Service and inspect hydraulic systems on a range of light duty to heavy duty vehicles
- Perform bumper to bumper inspections on a wide range of vehicles
- Navigate moving large vehicles in close quarters safely
Education
High School Diploma -
Silverado
Victorville, CA05.2016
Skills
- Engine rebuilding
- Advanced Diagnostics
- General maintenance
- Preventive Maintenance
- Fluid Exchanges
- Brake Systems
- Inspecting vehicles
- Problem-Solving
Certification
- Master Automobile service technician
Timeline
Diesel Technician
High Desert Mechanical Services
11.2023 - Current
Owner Operator
Matco Tools
05.2021 - 11.2023
Shop Foreman
High Desert Auto & Rv
01.2017 - 05.2021
High School Diploma -
Silverado
- Master Automobile service technician
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