Joshua-James Lafountaine

• Diagnosed complex mechanical issues accurately, utilizing advanced troubleshooting techniques and specialized diagnostic tools.
• Work With Tiaga eclectic jetskis on diagnostic and repairs

• Pre and Post scan diagnostics.
• Remove parts and organize accordingly.
• Inspect and document any related/non related damage during disassembly.
• Properly label and store parts & fasteners.
• Keep work area clean, organized, and safe.

Certifications/Training

• I-car online classes
• TESLA online training
• Automotive HVAC certification
• Shop safety training
• Hazardous material training
• Sexual Harassment/Discrimination Training

• Enhanced vehicle appearance through proper prepping and painting techniques.
• Maintained a safe and clean workspace
• Increased workflow efficiency by proactively addressing minor repairs before painting
• Helped painters blend paint to match specifications.
• Ensured accurate color matching

Certificate of completion

• Lessonal SB Product Training
• Principles of Down Draft Technology

• Assisted in inventory management and parts orders.
• Organizing showroom, creating appealing displays, and maintaining cleanliness standards.
• Pre delivery inspections, assembling new vehicles and watercraft for sales.
• Delivery of watercrafts or vehicles to customer and answer any related questions.

• Using Service Manager Pro and aftermarket companies to order parts and accessories for various makes and models.
• Assisting customers with fitting of rider safety gear for desired applications.
• Event setup, restocking floor displays, organizing products, and parts inventory.
• Over counter or phone orders and cashing out accordingly, as well as processing service related bills.

• Addressing maintenance requests
• Supported event setups and teardowns, ensuring facilities were prepared according to specifications.
• Improved property curb appeal with well-maintained landscaping and regular exterior maintenance.