Train, supervise, and mentor 8 RAs through weekly 1:1 meetings, weekly staff meetings, and end-of-semester performance evaluations.
Assist RAs in develop monthly programming for residents designed to incorporate a learning outcome, including general community building, DEI programming, and personal student development.
Supervise 300+ across two resident halls, ensuring visibility and a physical presence in both buildings.
Coordinating comprehensive biannual training for 47 Resident Advisors, taking feedback from previous trainings to cover areas of interest, address areas of weakness or concern from previous evaluations, and ensure staff-wide collaboration.
Manage student conduct cases through a restorative justice framework utilizing the Maxient system.
Serve in a 24/7 on-call crisis rotation for a campus of 3,700 students, responding to incidents involving mental health, facility emergencies, medical transports, Title IX concerns, and aiding RAs in addressing and confronting violations of the Student Code of Conduct and Housing Agreement signed by residents.
Lead one of eight RA committees, including various RA appreciation programs, DEI initiatives, RA hiring, and Open Houses.
Manage budgets of $12,000 annually, split between RA programming, office supplies, committees, RA training, and professional development.
Implementation Coordinator
Paychex Inc
04.2019 - 08.2021
Managed a catalog of 30+ Paychex clients.
Created Time & Attendance sites for clientele.
Performed client training for company admins and managers on how to use Time & Attendance products.
Coordinated with Paychex Payroll reps, Sales reps, and technical advisors to ensure a smooth transition into Paychex services for clients.
Resident Advisor
Rochester Institute of Technology, RIT
08.2016 - 05.2018
Worked with RIT Residence Life to build communities on first-year floors with weekly check-ins and monthly programming tailored to both community development and resident interests.
Performed outreaches, conflict resolution, and peer-to-peer counseling for 30+ first year students.
Education
Master of Arts - Higher Education Administration
SUNY, Stony Brook
Stony Brook, NY
05-2025
Bachelor of Fine Arts - Film & Animation
Rochester Institute of Technology
Rochester, NY
05-2018
Skills
Microsoft Suite (Word, Excel, Presentation, Outlook)
Collaborate Media (Maxient, Slack, Asana, Canva, Miro)
Conflict Resolution and Mediation
Higher Education Student Conduct and Title IX processes
Public Speaking in front of large groups of people
Crisis Management
Certification
Leadership in Higher Education Management and Operations Microcredential
Student Advising and Counseling in Higher Education Microcredential