Joshua Javinar
National City,CA
Summary
Seasoned Operations Manager and talented leader with 13+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
Kintetsu World Express
01.2010 - 02.2023
- Managed operations of operations/warehouse staff members
- Supervised facility on night shift to ensure smooth, efficient workflow and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management. (quarterly/monthly)
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by 50% by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Consistently update warehouse logs and computer databases accurately
- Operated warehouse equipment to move pallets, boxes, and containers of product
- Inspected correct quantity of items for damage and quality
- Process documents for shipments for international customs
- Prepared, labeled and checked cargo for international transportation
- Purchased and maintained inventory of office/warehouse supplies
- Create non-conformance reports to analyze and resolve issues.
- Devised processes to boost long-term business success and increase profit levels by 20% YOY
Deli Worker
Vons
05.2009 - 12.2009
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Warehouse Clerk
Shamir Insight
01.2008 - 05.2009
- Pick, scan, and pack incoming customer orders for domestic and international travel
- Completed cycle counts and monthly inventory.
- Handled day-to-day shipping and receiving overseeing more than 25 packages per day
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
B.A - Business Admin
Grossmont College
El Cajon, CAB.S - Computer Science
Mesa College
San Diego, CASkills
- Client Relations
- Interpersonal Communications
- Purchasing and Procurement
- Leadership
- Inventory Control
- Process Improvement
Timeline
Operations Manager
Kintetsu World Express
01.2010 - 02.2023
Deli Worker
Vons
05.2009 - 12.2009
Warehouse Clerk
Shamir Insight
01.2008 - 05.2009
B.A - Business Admin
Grossmont College
B.S - Computer Science
Mesa College