Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Joshua Jimenez

New Braunfels

Summary

A dedicated and experienced Animal Welfare Officer with 10 years of hands-on experience in enforcing animal-related laws, investigating complaints, and promoting responsible pet ownership. Skilled in handling a wide variety of animals, including those in distress or aggressive situations, while maintaining a compassionate approach. Adept at educating the public on animal safety, health, and welfare, and collaborating with local agencies to address community concerns. Demonstrated ability to manage complex cases, navigate legal procedures, and provide support to animal shelters and rescue organizations.

With a strong foundation in animal care, conflict resolution, and team collaboration, I am now seeking a supervisory role where I can utilize my leadership, organizational, and problem-solving skills to guide and mentor a team of Animal Control Officers. Passionate about enhancing public safety, advocating for animal welfare, and improving operational efficiency, I aim to contribute to the continued success of the department while ensuring the well-being of both animals and the community.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Animal Welfare Officer II

City Of New Braunfels
01.2015 - Current
  • Handled complex cases involving suspected animal abuse or neglect, working diligently to ensure the welfare of all animals involved.
  • Resolved animal welfare concerns by conducting thorough investigations and implementing appropriate corrective actions.
  • Increased public safety by enforcing animal control laws and regulations.
  • Served as liaison with veterinary clinics, arranging medical care for injured or sick animals under our jurisdiction.
  • Investigated and gathered information regarding animal-related complaints.
  • Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
  • Prepared for prosecutions related to animal treatment and gave evidence in court.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.

Shift Team Leader

Walgreens
10.2010 - 12.2014
  • Led a team of employees to ensure smooth operations during assigned shifts.
  • Ensured all safety protocols were followed, maintaining a secure environment for both staff and customers.
  • Mentored team members, fostering growth and development within the workplace.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Balanced multiple priorities simultaneously under tight deadlines without compromising quality or accuracy of results.
  • Managed inventory levels to minimize waste and optimize resources during each shift.
  • Improved team efficiency by developing and implementing effective shift schedules.
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.

Education

Associate of Arts - Criminal Justice

South Texas College
McAllen, TX
07-2010

Skills

  • Public safety
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Incident reporting
  • Professional demeanor
  • Problem-solving aptitude

Accomplishments

  • New Braunfels Leadership Academy Graduate
  • I-Spy Award Recipient
  • Impact Committee Participant

Certification

  • Basic Animal Control Certification, DSHS, 03/2015
  • OC Spray/Bite Stick Certification, 03/2016
  • Advanced Animal Control Officer, 04/2023
  • Courtroom Animal Investigations, DSHS, 07/2017
  • Basic Animal Care Technician, 04/2018
  • Compassion Fatigue, 06/2024
  • Euthanasia Certified, 02/2025

Timeline

Animal Welfare Officer II

City Of New Braunfels
01.2015 - Current

Shift Team Leader

Walgreens
10.2010 - 12.2014

Associate of Arts - Criminal Justice

South Texas College

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Joshua Jimenez