Joshua Johns
Concord,NC
Summary
Proven leader in warehouse management, adept at optimizing operations and enhancing efficiency, as demonstrated at Airgas National Carbonation. Skilled in forklift operations and team leadership, I have a track record of boosting order fulfillment rates and maintaining high safety standards. Expert in inventory management, I excel in streamlining processes for improved productivity and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Warehouse Manager
Airgas National Carbonation
06.2022 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Warehouse Forklift Operator
Windsor Windows And Doors
05.2021 - 06.2022
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Forklift Operator
Amazon
10.2018 - 04.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Mechanic Shop Foreman
Meineke Auto Care Center
01.2014 - 09.2018
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
Assistant Store Manager
Monroe Muffler Brake And Service
04.2009 - 09.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Mechanic
Golden Gait Trailers
01.2007 - 03.2009
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Cashier
Bass Pro Shops
02.2006 - 01.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Mechanical Drafting Technology
Durham Technical Community College
Durham, NC04.2021
No Degree - Computer Engineering
Rowan-Cabarrus Community College
Salisbury, NC05.2009
No Degree - Automotive Technology
Rowan-Cabarrus Community College
Salisbury, NC05.2008
High School Diploma -
Northwest Cabarrus
Kannapolis, NC05.2007
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Inventory Management
- Delegating Work
- Hiring and Training
- Loading and unloading
- Problem-Solving
- Order picking and processing
- Employee Safety
- Safety Monitoring
- Mentoring and training
- Order Fulfillment
- Warehouse layout optimization
- Workflow Coordination
- Safety oversight
- Team Building and Leadership
- Warehouse Logistics
- Heavy Lifting
- Unpacking merchandise
Timeline
Warehouse Manager
Airgas National Carbonation
06.2022 - Current
Warehouse Forklift Operator
Windsor Windows And Doors
05.2021 - 06.2022
Forklift Operator
Amazon
10.2018 - 04.2021
Mechanic Shop Foreman
Meineke Auto Care Center
01.2014 - 09.2018
Assistant Store Manager
Monroe Muffler Brake And Service
04.2009 - 09.2014
Mechanic
Golden Gait Trailers
01.2007 - 03.2009
Cashier
Bass Pro Shops
02.2006 - 01.2007
No Degree - Mechanical Drafting Technology
Durham Technical Community College
No Degree - Computer Engineering
Rowan-Cabarrus Community College
No Degree - Automotive Technology
Rowan-Cabarrus Community College
High School Diploma -
Northwest Cabarrus
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