JoSHUA Johnson
Maize,KS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
HVAC
WSU
07.2014 - 02.2023
- Helped maintenance and building engineers make accurate assessments and repair plans for HVAC systems.
- Designed HVAC systems and specified components for successful installation and operation.
- Repaired and installed split systems, chillers and boilers.
- Compiled operational, performance and safety data on HVAC and support systems.
- Promoted positive solutions for preventive maintenance, equipment repair and component fabrication to match specifications.
- Developed instrument diagrams, formal calculations and equipment datasheets.
- Applied mechanical problem solving skills to develop creative solutions for quality products.
- Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
- Troubleshot and diagnosed [Type] equipment issues, quickly made plans for repairs and monitored use to rectify issues.
- Identified suitable materials for production use that aligned with environmental concerns and budget constraints.
- Specified system components and directed product modifications to comply with engineering design and performance specifications.
Sales, Repair and Installation Technician
Stover Heating And Air
01.2010 - 02.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Informed customers of promotions to increase sales productivity and volume
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Education
HVAC Technician - Heating, Air Conditioning, And Refrigeration Installation And Repair
WTI
Wichita, KS07.2011
Skills
- Energy Usage
- Customer Relations
- Customer Service
- Conflict Resolution Tactics
- Heating and Cooling Systems
- Testing Electrical Equipment
- Ventilation and Air Conditioning
- Sheet Metal
- Metal Parts Fabrication
- OSHA Regulations
- Connected Installations
- Customer Satisfaction
- Commercial Air Handling
- Electrical Safety
- Work Scheduling
- Cooler and Freezer Maintenance
Timeline
HVAC
WSU
07.2014 - 02.2023
Sales, Repair and Installation Technician
Stover Heating And Air
01.2010 - 02.2014
HVAC Technician - Heating, Air Conditioning, And Refrigeration Installation And Repair
WTI
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