Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Communication Skills
References
Certification
Timeline
Generic

Joshua Johnson

Marion,IN

Summary

I have worked for 13 years in a variety of customer service-related positions. I am a person who is committed to my work. I follow policies and procedures that maintain the company's standards. I constantly look for ways to increase productivity while decreasing errors and expenses. I am detail-oriented and very quick to learn new tasks and skills. I enjoy setting and reaching my goals to progress in life constantly.

Overview

16
16
years of professional experience
1
1
Certification

Work History

B1FDD Desk Runner/ Order Filler / RSR Lift Driver

Wal-Mart Distribution Center 7055
11.2020 - Current
  • Operates equipment to move products and merchandise for store orders to be fulfilled that day
  • Meet standards of production and safety set by Wal-Mart
  • Maintain a clean and safe environment while constantly looking for ways to better meet those goals
  • Constantly mindful to minimize operating and supply costs
  • Run Perishable Shipping Desk: Maintaining Level Balances and Dock flow with a team of 60+ associates. Constantly communicating with Level Runners to ensure Cold Chain Compliance. Solves issues that arise with OFs, Loaders, QA, Yard.

Laboratory Support Technician

Quest Diagnostics
08.2019 - 11.2020
  • Operate-Maintain-Troubleshoot analyzers used for testing patient samples in a hospital-based laboratory
  • Perform an array of testing methods and submit results for Physician review.
  • Maintain standards using learning modules and following company policies.
  • Met time standards associated with critical tests. Notified Providers of critical results.
  • Performed QC, Calibrations, and Maintenance on analyzers and kit tests.
  • Occasionally collected samples from patients in OP lab.

Certified Phlebotomist

Marion General Hospital
12.2014 - 05.2020
  • Specimen procurement of patient samples for testing in the lab
  • Responsible for maintaining standards per SOP/Policy
  • Responsible for opening and closing outreach labs and inventory management.
  • Ensured proper specimen handling and storage
  • researched and ordered tests needed for care
  • Performed EKGs, Venipunctures, Processing
  • Strived for excellent patient satisfaction/ experience


Delivery/Stocker

Webb’s Furniture
06.2008 - 12.2014
  • Delivered – Assembled – Repaired Furniture
  • Maintained showroom, stockroom, and warehouse
  • Took and reported inventory to the manager
  • Acquired stock from the manufacturer and organized in a warehouse setting
  • Drove delivery truck with 0 incidences.
  • Performed service on work vehicles


Education

Associate of Applied Science in Healthcare support -

Ivy-Tech Community college of Indiana, Marion

ASSOCIATE OF GENERAL STUDIES -

Ivy-Tech Community college of Indiana, Marion

Bachelor of Science - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
05.2025

Skills

  • Dedicated
  • Quick to Learn new skills
  • Reliable
  • Honest
  • Detailed Oriented
  • Employee Training
  • Teamwork/Collaboration
  • Administrative Tasks
  • Customer Relations

Accomplishments

  • Supervised team of 60+ staff members.
  • I achieved dockouts and met cold chain compliance by effectively helping communicate with levels and level balance.
  • Resolved product issue by coordinating with the Plant Operations Manager to change straps for QPR remotes.

Leadership Experience

I have been recognized by many of my peers at Quest Diagnostics and MGH. I am someone others come to when they have questions and feel they respect me for my knowledge about tests and policies. Through our hand hygiene program, I worked with infection control at MGH to reduce hospital-acquired infections.

Communication Skills

I delivered presentations on phlebotomy for Marion High School's Career Development Program. I set up and ran health fairs at community events for MGH that represented the hospital and laboratory. 

References

  • David Webb, Owner/Salesman, Webb’s Furniture, 765-674-3595
  • Jared Losure, former Co-worker, I.U. Health Cardiovascular, 317-490-9614
  • Tammy Turley, former Co-worker, Quest Diagnostics, 765-461-9033

Certification

  • Licensed- QPR, RSR, PE, CR

Timeline

B1FDD Desk Runner/ Order Filler / RSR Lift Driver

Wal-Mart Distribution Center 7055
11.2020 - Current

Laboratory Support Technician

Quest Diagnostics
08.2019 - 11.2020

Certified Phlebotomist

Marion General Hospital
12.2014 - 05.2020

Delivery/Stocker

Webb’s Furniture
06.2008 - 12.2014

Associate of Applied Science in Healthcare support -

Ivy-Tech Community college of Indiana, Marion

ASSOCIATE OF GENERAL STUDIES -

Ivy-Tech Community college of Indiana, Marion

Bachelor of Science - Healthcare Administration

Southern New Hampshire University
Joshua Johnson