Joshua Johnson
Houston,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Mission Advisor
Universal Weather and Aviation
Houston, TX
04.2022 - Current
- Facilitating the operational success of all mission-related activities for assigned client(s) by utilizing your experience and knowledge.
- Partnering with assigned client’s flight department and serving as the principal point of contact to coordinate all mission requirements including pre-planning, in-flight mission management, and post-mission follow-up.
- Professionally arranging products and services in a timely manner in accordance with all applicable policies, procedures, regulations and client preferences by collaborating closely with the assigned client, external vendors and suppliers, and internal Universal support teams.
- Capturing client’s aviation needs and developing them into a functioning operational plan to facilitate requirements according to client preferences.
- Maintained accurate records of all operations during each mission phase, allowing for easy reference during debriefs or future planning efforts.
Lead Line Service Technician
Sugarland Regional Airport
Sugar Land, TX
07.2019 - 02.2022
- Fuel aircraft in accordance with ATA specifications103 and AV fuel quality control standards
- Served as primary point-of-contact for clients during service calls, ensuring clear communication and swift resolution of any issues encountered.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Parts Associate
Mustang Cat
Houston, TX
03.2019 - 06.2019
- Replenish and monitor raw materials in accordance with daily production schedule
- Receive, put-away and transfer material into appropriate locations
- Unload products from inbound trucks utilizing proper material handling equipment
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
Lead Line Service Technician
BTR Jet Center
Baton Rouge, LA
09.2015 - 01.2017
- Fuel aircraft in accordance with ATA specifications103 and AV fuel quality control standards
- Served as primary point-of-contact for clients during service calls, ensuring clear communication and swift resolution of any issues encountered.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Line Service Technician
Landmark Aviation
09.2014 - 09.2015
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Mover
Two Men and a Truck
Baton Rouge, LA
06.2013 - 08.2014
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Program Instructor / Mentor
Big Buddy Program
Baton Rouge, LA
06.2011 - 06.2013
- Organized extracurricular activities related to the program''s subject matter, offering additional opportunities for enrichment and exploration outside of the classroom setting.
- Enhanced student understanding by incorporating real-world examples and hands-on activities into the program curriculum.
- Monitored and evaluated programs, services and activities to support child safety and program quality.
- Successfully coordinated and managed program events, ensuring smooth execution of logistics and positive experiences for all participants involved.
- Served as positive role model for children in program through appropriate dress, speech, attitude and courtesy.
Education
No Degree - Therapeutic Recreation
High School Diploma -
05.2009
Skills
- Environmental awareness
- Innovation and creativity
- Remote operations
- Maintenance recordkeeping
- Training and mentoring
- Customer service
- Critical thinking
- Data entry
Timeline
Mission Advisor - Universal Weather and Aviation
04.2022 - Current
Lead Line Service Technician - Sugarland Regional Airport
07.2019 - 02.2022
Parts Associate - Mustang Cat
03.2019 - 06.2019
Lead Line Service Technician - BTR Jet Center
09.2015 - 01.2017
Line Service Technician - Landmark Aviation
09.2014 - 09.2015
Mover - Two Men and a Truck
06.2013 - 08.2014
Program Instructor / Mentor - Big Buddy Program
06.2011 - 06.2013
Southern University And A&M College - No Degree, Therapeutic Recreation
Wheatley H.S - High School Diploma,