Joshua Johnson
Houston,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Mission Advisor
Universal Weather and Aviation
04.2022 - Current
- Facilitating the operational success of all mission-related activities for assigned client(s) by utilizing your experience and knowledge.
- Partnering with assigned client’s flight department and serving as the principal point of contact to coordinate all mission requirements including pre-planning, in-flight mission management, and post-mission follow-up.
- Professionally arranging products and services in a timely manner in accordance with all applicable policies, procedures, regulations and client preferences by collaborating closely with the assigned client, external vendors and suppliers, and internal Universal support teams.
- Capturing client’s aviation needs and developing them into a functioning operational plan to facilitate requirements according to client preferences.
- Maintained accurate records of all operations during each mission phase, allowing for easy reference during debriefs or future planning efforts.
Lead Line Service Technician
Sugarland Regional Airport
07.2019 - 02.2022
- Fuel aircraft in accordance with ATA specifications103 and AV fuel quality control standards
- Served as primary point-of-contact for clients during service calls, ensuring clear communication and swift resolution of any issues encountered.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Parts Associate
Mustang Cat
03.2019 - 06.2019
- Replenish and monitor raw materials in accordance with daily production schedule
- Receive, put-away and transfer material into appropriate locations
- Unload products from inbound trucks utilizing proper material handling equipment
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
Lead Line Service Technician
BTR Jet Center
09.2015 - 01.2017
- Fuel aircraft in accordance with ATA specifications103 and AV fuel quality control standards
- Served as primary point-of-contact for clients during service calls, ensuring clear communication and swift resolution of any issues encountered.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Line Service Technician
Landmark Aviation
09.2014 - 09.2015
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
Mover
Two Men and a Truck
06.2013 - 08.2014
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Program Instructor / Mentor
Big Buddy Program
06.2011 - 06.2013
- Organized extracurricular activities related to the program''s subject matter, offering additional opportunities for enrichment and exploration outside of the classroom setting.
- Enhanced student understanding by incorporating real-world examples and hands-on activities into the program curriculum.
- Monitored and evaluated programs, services and activities to support child safety and program quality.
- Successfully coordinated and managed program events, ensuring smooth execution of logistics and positive experiences for all participants involved.
- Served as positive role model for children in program through appropriate dress, speech, attitude and courtesy.
Education
No Degree - Therapeutic Recreation
High School Diploma -
05.2009
Skills
- Environmental awareness
- Innovation and creativity
- Remote operations
- Maintenance recordkeeping
- Training and mentoring
- Customer service
- Critical thinking
- Data entry
Timeline
Mission Advisor - Universal Weather and Aviation
04.2022 - Current
Lead Line Service Technician - Sugarland Regional Airport
07.2019 - 02.2022
Parts Associate - Mustang Cat
03.2019 - 06.2019
Lead Line Service Technician - BTR Jet Center
09.2015 - 01.2017
Line Service Technician - Landmark Aviation
09.2014 - 09.2015
Mover - Two Men and a Truck
06.2013 - 08.2014
Program Instructor / Mentor - Big Buddy Program
06.2011 - 06.2013
Southern University And A&M College - No Degree, Therapeutic Recreation
Wheatley H.S - High School Diploma,