Joshua Johnson
Proliance Surgeons
Mukilteo,WA
1
Certification
4
years of professional experience
Detail-oriented Medical Assistant skilled in medical administration, sterile processing, and patient care. Knowledgeable in medical terminology and clinical practices within Otolaryngology, Oncology, Hematology, and Pain Management. Focused on enhancing healthcare delivery and supporting team objectives in a fast-paced environment.
Work History
Medical Assistant (Surgical ENT)
1 Year 11 Months- Coordinated patient appointments and follow-ups, ensuring optimal scheduling and resource allocation.
- Assisted in clinical procedures, supporting healthcare providers during surgeries.
- More day-to-day includes: Rooming patients, documenting patient care, developing patient relationships, cleaning endoscopes/instruments/rooms, processing dirty instruments, prepping medications, sterilizing rooms, chart prepping, answering patient messages, sending referrals, requesting records, and restocking rooms/medications.
- Daily use with NextGen EHR (Primary EHR system)
- Daily use of EPIC EHR
Medical Assistant
1 Year 4 Months- Excellent knowledge of the EPIC clinical workflow: this includes but not limited to: scheduling appointments, filling out and submitting prior authorizations, responding to patient correspondence, documenting/filling patient information.
- Provided support to patients during medical encounters by addressing their concerns and ensuring comfort. and assistance during encounters, and managing SNAP board procedure schedules. Physical clinical visits. training check-off at Ochsner Med, Hancock MS
- Permitted for Sterile Possessing.
- Assisted medical providers by preparing necessary equipment and documents prior to patient appointments i.e: setting up surgical equipment, placing endoscopes, organizing instruments per appointments, and scheduling appointments.
- Registered/approved for Mediator use.
Customer Service Associate/delivery Driver
3 Months- Executed exceptional service delivery to a high volume of daily customers, fostering enhanced customer satisfaction.
- Managing supplies before, during and after shifts.
- Welcomed guests with personable attitude, and maintained cleanliness and organization.
- Identified and prioritized customer needs in restaurant operations, managed order loading for timely delivery, and executed payment collection to ensure seamless service.
- Provided assistance to colleagues to enhance team productivity and workflow.
Education
High School Diploma
Skills
EPIC EHR experience
Clinical documentation
Direct patient care
Procedure assistance
Sterile processing
Clinical prep/setup
Medication Preperation
HIPAA compliance
Surgical assistance
Patient service
Clinical procedures
Patient/customer service
Certification
BLS Certification
Timeline
Medical Assistant (Surgical ENT)
Proliance Surgeons
09.2024 - CurrentRead More
Medical Assistant
Ochsner Health & MD
03.2023 - 07.2024Read More
Customer Service Associate/delivery Driver
Pizza Hut
12.2022 - 03.2023Read More
Kamiakin High School
High School Diploma
Read More