JOSHUA RYAN
Beaufort,South Carolina
Summary
Honorably discharged disabled veteran of the United States Marine Corps with over 20 years of related experience, including 16 years directly managing logisitical operations and fleet maintenance. Proven ability to enhance team performance through efficient task management and quality assurance. Highly skilled in fleet maintenance management and optimizing transportation routes, resulting in improved delivery efficiency and customer satisfaction. Seeking to leverage expertise in a logistics operations management role within a progressive organization.
Overview
21
21
years of professional experience
Work History
Program Coordinator
South Carolina Department Of Education
Columbia, SC
12.2016 - Current
- Adjusted program mechanics to account for changing conditions.
- Optimized service procedures to increase customer satisfaction.
- Monitored employee work and developed improvement plans.
- Supervised 15 of professional and administrative personnel.
- Coordinated work between multiple departments.
- Maintained the service schedule on more than 200 school busses
- Audited and evaluated more than 500 school bus routes
- Review and understand contract plans and specifications.
- Devised short and long-range action plans to address a wide variety of municipal needs.
- Worked to resolve vendor issues by proactively communicating with market contacts.
- Promoted increased productivity through the appropriate allocation of resources, budgets, inventories, training support and team building materials.
Diesel Technician
South Carolina Department Of Education
Columbia, SC
12.2016 - 11.2017
- Troubleshot systems, traced problems and diagnosed root causes.
- Replaced parts such as belts, hoses and motors on different systems.
- Certified by the state of South Carolina to inspect and repair air brake components as well as conduct DoT inspections of the buses.
- Bumper to bumper repairs and maintenance performed regularly as well as routine preventive maintenance tasks.
- Engine removal and replacement, transmission removal and replacement, and internal engine/transmission repairs included in regular maintenance schedule.
- Completed warranty services and submitted required paperwork.
- Inspected more than 200 vehicles for repair and maintenance needs.
- Requisitioned new supplies and equipment.
- Operated equipment such as wreckers and fork lifts.
Letter Carrier
Usps
Beaufort, SC
11.2013 - 11.2016
- Responsible for sorting, loading, and delivering mail for specific routes.
- This included letters, advertisements, and parcels of any size.
- Navigational skills were a must in order to deliver the mail in the proper order.
- Customer relations occurred daily, serving more 500 postal customers everyday.
- Assisted in the standup of the Amazon.com 7days a week delivery option.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Processed shipments and maintained organized stock shelves.
- Documented all changes made to the routes configuration in order to ensure compliance with organizational standards.
- Managed route planning for efficient transportation of goods.
- Monitored compliance with safety regulations in logistics operations.
Maintenance Manager
Unite States Marine Corps
Marine Corps Base Camp Lejeune, NC
07.2004 - 01.2013
- Certified Diesel Technician
- Provided continuous evaluation of program operations as compared with established mission and set parameters.
- I served as the liaison between my shop and nine other districts in order to coordinate repair efforts for all vehicles.
- Supervised and maintained the licensing program for local units.
- Maintained a license to operate every vehicle in the fleet as well as every vehicle the licensing program covered. Class A CDL with tandum, hazmat, passenger, school bus, and manual transmission endorsement.
- Supervised repair teams to ensure timely completion of maintenance tasks.
- Trained staff on safety protocols and operational procedures effectively.
- Collaborated with cross-functional teams to streamline supply chain processes.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Oversaw repair operations and ensured compliance with safety regulations.
- Led a team of technicians in diagnosing and troubleshooting vehicle issues.
- Implemented preventative maintenance programs to extend vehicle lifespan.
- Trained staff on best practices for equipment handling and maintenance procedures.
- Monitored inventory levels of spare parts, tools and supplies necessary for fleet operations.
- Collaborated with management team to develop long-term plans for maintaining the fleet.
- Delivered training on health and safety topics such as manual handling, fire safety and first aid.
- Trained employees and managers in standard safety procedures, use of safety equipment and behavior-based safety observation techniques.
- Provided training to staff on licensing policies and procedures as needed.
- Analyzed trends in licensing regulations to inform policy adjustments and updates.
- Maintained accurate records of all licensing activities.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ2017
Skills
- Data analysis
- Vendor management
- Inventory control
- Effective communication
- Logistics coordination
- Vehicle maintenance
- Route planning
- Resource utilization
- Cost efficiency
- Oral and written communication
- Contract management
- Complaint review
- Strategic planning
- Regulatory compliance
- Program coordination
- Performance evaluation
- Operational efficiency
- Problem solving
- Technical training
- Employee development
- Product ordering
- Training and development
- Contract auditing
- Reports generation and analysis
- Inventory monitoring
- Production scheduling
- Employee performance evaluation
- Purchasing and replenishment
- Vendor relationship management
- Resource allocation
- Route optimization
- Service scheduling
- Fleet management
Custom
- Current Class B CDL with passenger and school bus endorsement
- CPR and First Aide Certification
- Class A CDL with Hazmat, Passenger, School Bus, Combination, and Manual Transmission endorsement Held from 2006 through 2013
- South Carolina Department of Education Brake Certification
- South Carolina Department of Education Inspection Certification
Timeline
Program Coordinator
South Carolina Department Of Education
12.2016 - Current
Diesel Technician
South Carolina Department Of Education
12.2016 - 11.2017
Letter Carrier
Usps
11.2013 - 11.2016
Maintenance Manager
Unite States Marine Corps
07.2004 - 01.2013
Bachelor of Science - Criminal Justice
University of Phoenix
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