Joshua Jones

- Conducted daily sales consultations (5-10 per day) with homeowners, explaining SunPower's solar power programs via telephone and video conferencing.

- Addressed customer concerns, secured commitments, and facilitated the electronic enrollment process.

- Created, managed, and enhanced the company's CRM tool, HubSpot, significantly increasing sales automation and throughput through the development of workflows and follow-up procedures.

- Trained and led a team of 12 salespersons, focusing on the California-specific market, achieving an organizational closing percentage of 34%.

- Established and maintained a series of referral networks to bolster self-generated business, in addition to collaborating with external businesses for a mutual lead program.

- Consistently met or surpassed monthly, quarterly, and annual sales quotas as set by the sales leadership team.

- Actively participated in ongoing training and development activities to deepen industry knowledge and product expertise, while acquiring new professional skills.

• Developed and implemented strategic plans to increase efficiency, reduce costs, and improve customer service.
• Provided executive-level support in the formation of strategic partnerships with external organizations.
• Conducted complex analysis of competitive market conditions to identify opportunities for growth.
• Analyzed industry trends and gathered intelligence on competitors' products, services, pricing strategies.
• Participated in board meetings by providing insightful reports on company performance metrics.

• Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
• Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
• Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
• Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
• Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
• Oversaw public areas and grounds to verify cleanliness and inmate safety.
• Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
• Inspected locks, window bars, doors, and security systems to support escape prevention.
• Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
• Maintained clear and open communications with facility areas to support safe operations.

• operated both standup and sit down forklifts
• Followed osha standards for a safe work environment
• operated filler machines manufacturing 1oz cups to 5 gallon containers
• documented every 5 minutes weights and proper seal to ensure a safe product for the customer
• coordinate with the filler operators to prioritize and orchestrate the proper order to optimize efficiency without giving up safety