Joshua Jones
Summary
Experienced professional in law enforcement and restaurant environments, demonstrating strong communication, security, and culinary skills. Proven ability to maintain high standards of cleanliness and efficiency in fast-paced settings, with a commitment to continuous improvement and exceptional customer service. Adept at fostering teamwork and ensuring seamless operations in dynamic environments.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
12
12
years of professional experience
Work History
Fulfillment Center Associate
Amazon
Davenport, IA
10.2024 - 12.2024
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Utilized material handling equipment responsibly, reducing workplace accidents and maintaining an organized warehouse layout conducive to efficient operations.
- Demonstrated strong attention to detail when handling customer returns or exchanges, ensuring accurate processing and swift resolution of issues to maintain high levels of client satisfaction.
- Followed orders precisely for correct items, sizes and quantities.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Fulfillment Associate
Amazon
Davenport, United States
03.2024 - 08.2024
- Picked and packed order items.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Kept work areas neat, clean and free from debris.
Transportation Security Officer
TSA (Transportation Security Administration)
Moline, United States
06.2023 - 10.2023
- Overall security of the airport and the passengers going through the checkpoints and the airport terminals
Cook
MISSION BBQ
Davenport, United States
04.2022 - 06.2023
- Was in charge of stock rotation and control to keep the kitchen and larder well stocked
- Set up clean cutting boards and utensil baths at each workstation before each shift
- Maintained a high level of consistency and accuracy when preparing identical dishes multiple times in one shift
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
- Made food according to recipes, portioning, cooking, and waste management guidelines
- Strived for continuous improvement and worked as part of a team
- Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment
Security Officer Unarmed
Global Security Services
Davenport, United States
02.2022 - 04.2022
- Protected personal and company property from robbery, vandalism, and unauthorized entry
- Identified and challenged potentially unauthorized individuals to prevent access to restricted areas
- Approved entrance papers and granted or denied building access
- Safeguarded the company's reputation by ensuring that all personnel requiring access to high-security areas were approved at the appropriate levels
- Alerted law enforcement to suspicious activities and people
Line Cook/Prep Cook
Isle Casino Hotel Bettendorf
Bettendorf, United States
10.2021 - 02.2022
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Non-CDL Delivery Driver
Loffredo Fresh Foods
Davenport, United States
09.2021 - 10.2021
- Planned delivery routes and the most efficient distribution methods
- Maintained meticulous records of sales, payments, and completed or pending deliveries
- Safely loaded and unloaded hazardous material without incident
- Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift
- Transported to customer locations
- Had an excellent attendance record and was always on time for work
- Loaded the truck and properly secured the items to prevent damage for over deliveries
- Recorded each delivery using proper paperwork before leaving the warehouse
- Used in truck software to accurately record delivery, payment, and route information
Security Officer Armed
Global Security Services
Davenport, United States
06.2019 - 08.2021
- Was in charge of the premises, which included the daily entry and exit of employees and visitors
- Protected personal and company property from robbery, vandalism, and unauthorized entry
- Moved around the facility and among customers to keep an eye on any potential security threats
- Worked with local law enforcement officers to plan safe apprehensions and coordinate investigations
- Notified maintenance about any irregularities, such as fire and safety hazards
- Reviewed security camera footage and live feeds to spot trespassers and criminal activity
- Contacted law enforcement in the event of unauthorized persons, documents, or materials
- Allowed approved people to enter secure areas with an escort
- Ensured the safety of facility and property visitors by regularly circulating the premises and monitoring surveillance feeds
- Secured doors in the office and the main building
- Checked and verified photo identification prior to granting facility access
- Was responsible for monitoring central alarm systems for fire, intrusion, and duress alarms, as well as responding to emergencies on a weekly basis
Cook
Rhythm City Casino Resort
Davenport, United States
01.2019 - 06.2019
- Interacted with many supervisors and higher-up management in a professional and effective manner regarding special orders for customers, including those with food allergies and gluten intolerance
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
- Ensure that all record-keeping, food-safety, and risk-management requirements are met
- Cooking stations are sanitized by me
- Made food according to recipes, portioning, cooking, and waste management guidelines
- Cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies were all frosted and decorated by me
- Strived for continuous improvement and worked as part of a team
- Cooked garnishes like bacon pieces ahead of time to use as toppings on fresh dishes later
- Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment
Unarmed Security Officer (John Deere)
Allied Universal Security Services
Moline, United States
11.2018 - 01.2019
- Patrolled commercial property and associated parking garage.
- Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Investigated suspicious activities and persons to maintain security of premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Directed guests around building and answered accessibility questions.
Security Officer (Mall/Retail)
Allied Universal Security Services
Moline, United States
10.2018 - 11.2018
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Reported suspicious activities and persons to law enforcement.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Armed Messenger/Driver
GardaWorld
Davenport, United States
05.2018 - 10.2018
- Implemented security protocols for clients'' premises during pick-up and delivery, ensuring the protection of assets and personnel at all times.
- Enhanced team efficiency through continuous training and performance evaluations, leading to improved work standards.
- Reduced errors in cash processing by performing detailed reconciliations at the end of each shift, minimizing discrepancies between expected funds received versus deposits made.
- Proactively participated in professional development opportunities to stay current with industry best practices and maintain top-notch skills as an Armed Messenger.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Completed accurate documentation for each assignment, maintaining accountability and ensuring compliance with regulatory requirements.
- Cultivated positive relationships with clients through clear communication, understanding their needs, and ensuring prompt resolution of issues when they arose.
- Collaborated effectively within a diverse team environment to achieve common goals under high-pressure situations successfully.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Cook and Security Officer
Isle Casino Hotel Bettendorf
Bettendorf, United States
07.2016 - 03.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Measured and mixed ingredients according to precise recipes for best results.
- Managed opening and closing shift kitchen tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
Transportation Security Screener
US Homeland Security Investigations
Des Moines, United States
05.2016 - 06.2016
- Searched bags containing potentially prohibited items by hand, exercising caution commensurate with the level of risk suspected
- Moved around the facility and among customers to keep an eye on any potential security threats
- Identified potential airport, rail, and mass transit security concerns and conducted more in-depth checks as part of the investigation
- Worked expertly with equipment, scanning people quickly to keep lines moving
- Used x-ray equipment to inspect the contents of carry-on and checked luggage, separating suspect items for further inspection
- Followed strict screening techniques and procedures when conducting human screenings
- Acted quickly to minimize the risk of damage and injury in emergency situations
- Compiled reports on security-related incidents, for distribution to security director and other personnel
- Conducted patrols of key areas to spot and control security concerns
- Used scanning equipment to look inside suitcases, purses, and other bags to look for prohibited items
- Worked with local law enforcement and federal investigators to ensure that fugitives were apprehended safely and that investigations were coordinated
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
- Looked for suspicious activity in the interior and exterior areas of the building
- Carried out thorough searches and pat-downs to look for unauthorized materials and weapons
- Passengers who were unable to pass through metal detectors or who triggered alarms were manually screened
- Practiced active shooter response strategies on a regular basis to prepare for potential security breaches
- Kept a close eye on the behavior and demeanor of travelers and staff to look for suspicious behavior
- By validating passengers' tickets and assessing photo identification to confirm identity, I was able to prevent attempted fraud
- Guided passengers through the screening process, offering additional assistance to those who needed it
- Ensured the safety of the traveling public by conducting explosives residue tests
Cook and Production Preparation
Sodexo
Macomb, United States
03.2013 - 04.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Measured and mixed ingredients according to precise recipes for best results.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Macomb, ILASSOCIATE OF APPLIED SCIENCE - Law Enforcement and Justice Administration
Purdue University Global (Kaplan University)
Davenport, IA11.2011
HIGH SCHOOL DIPLOMA -
Fulton High School
Fulton, IL06.2001
Skills
- Customer service
- Communication
- Security
- Driving
- Guest services
- Continuous improvement
- Power tools
- Cooking
- Culinary experience
- Food preparation
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Emergency response
- Security screenings
- Relationship building and management
Personal Information
Date of Birth: 02/16/82
Military Service
United States Navy, United States, E3, 10/01/02, 10/31/06, Culinary Specialist - providing, preparing and serving meals to base personnel and ship personnel., Supply Specialist - Making sure the equipment was up to date and well supplied., National Defense Ribbon and Medal, Humanitarian Service Medal - Hurricane Katrina Support and cleanup
Timeline
Fulfillment Center Associate
Amazon
10.2024 - 12.2024
Fulfillment Associate
Amazon
03.2024 - 08.2024
Transportation Security Officer
TSA (Transportation Security Administration)
06.2023 - 10.2023
Cook
MISSION BBQ
04.2022 - 06.2023
Security Officer Unarmed
Global Security Services
02.2022 - 04.2022
Line Cook/Prep Cook
Isle Casino Hotel Bettendorf
10.2021 - 02.2022
Non-CDL Delivery Driver
Loffredo Fresh Foods
09.2021 - 10.2021
Security Officer Armed
Global Security Services
06.2019 - 08.2021
Cook
Rhythm City Casino Resort
01.2019 - 06.2019
Unarmed Security Officer (John Deere)
Allied Universal Security Services
11.2018 - 01.2019
Security Officer (Mall/Retail)
Allied Universal Security Services
10.2018 - 11.2018
Armed Messenger/Driver
GardaWorld
05.2018 - 10.2018
Cook and Security Officer
Isle Casino Hotel Bettendorf
07.2016 - 03.2017
Transportation Security Screener
US Homeland Security Investigations
05.2016 - 06.2016
Cook and Production Preparation
Sodexo
03.2013 - 04.2016
ASSOCIATE OF APPLIED SCIENCE - Law Enforcement and Justice Administration
Purdue University Global (Kaplan University)
HIGH SCHOOL DIPLOMA -
Fulton High School
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University