Joshua Jones

Sales Associate

AutoZone

11.2023 - Current

Assisted customers in product selection and provided expert knowledge on automotive parts.
Processed transactions efficiently, ensuring accuracy and customer satisfaction.
Maintained organized inventory displays to enhance product visibility and accessibility.
Collaborated with team members to achieve sales goals and improve store performance.
Trained new associates on store policies, procedures, and best practices for customer service.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assisted customers in selecting automotive parts and accessories, ensuring accurate product recommendations.
Maintained inventory levels through regular stock checks and restocking of merchandise on sales floor.
Resolved customer inquiries and complaints promptly to enhance overall satisfaction and loyalty.
Organized promotional displays and merchandising strategies to optimize product visibility and sales potential.