Joshua Jones
Wilmington,NC
Summary
Dedicated professional with a diverse background and a strong commitment to continuous learning and development. Proven ability to contribute effectively as a team member, ensuring robust support systems through various responsibilities. Demonstrated enthusiasm for enhancing team performance and achieving organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sterilization Technician
Smile Starters
Wilmington, USA
04.2025 - Current
- Executed cleaning, disinfection, and sterilization of medical instruments using autoclaves, ensuring safety and readiness for patient use.
- Sterilized dental instruments using established protocols and safety procedures.
- Maintained cleanliness of sterilization equipment and work areas daily.
Administrative Assistant
Wrightsville Family Practice
Wilmington, North Carolina
10.2023 - 03.2025
- Coordinated patient scheduling and appointment management to optimize office flow.
- Facilitated communication between patients and healthcare providers to improve service delivery.
- Streamlined office procedures to enhance workflow efficiency within the practice.
Patient Experience Representative
Novant
Wilmington, North Carolina
07.2021 - 10.2023
- Collaborated with other departments to ensure that patient needs were met in a timely manner.
- Maintained accurate patient records in electronic health systems.
- Coordinated patient scheduling and appointment reminders efficiently.
Education
CPT
Port City Phlebotomy
Wilmington, NC12-2025
CNA II -
Carilion Giles Memorial
06-2010
CNA -
Riverview Nursing
Rich Creek, VA05.2007
Skills
- Medical terminology
- Customer service
- Team collaboration
- Patient care
- Time management
- Critical thinking
Certification
Certified Phlebotomy Technician
CPR 2-9-26
Timeline
Sterilization Technician
Smile Starters
04.2025 - Current
Administrative Assistant
Wrightsville Family Practice
10.2023 - 03.2025
Patient Experience Representative
Novant
07.2021 - 10.2023
CPT
Port City Phlebotomy
CNA II -
Carilion Giles Memorial
CNA -
Riverview Nursing