JOSHUA JONES
Summary
Multi-disciplined and skilled professional skilled in planning, implementing, and evaluating projects to achieve organizational objectives. In-depth experience in sales, customer service and corrections in demanding and rapidly changing settings. Adept in ensuring accuracy & compliance of data, records, and reports. Safety-oriented Correctional Officer with experience in various facilities. Extensively trained in defensive tactics, conflict resolution and organization. Hard-working Officer who employs sound judgment and verbal de-escalation tactics to keep order and avoid dangerous situations.
Overview
15
15
years of professional experience
Work History
Community Security Officer
Texas Children's Hospital
01.2024 - Current
- Conduct security rounds to maintain facility security and ensure a safe environment for patients, visitors, and staff.
- Monitor the behavior of visitors and patients, intervening as needed to prevent disturbances or potential security breaches.
- Provide escorts to ensure the safety of patients, visitors, and staff within the hospital premises.
Detention Officer
Houston Processing Center
Houston, TX
05.2022 - Current
- Responsible for the direct supervision and the safety and security of all detainees.
- Inspected the facility regularly for security breaches, contraband, and unsanitary conditions. This included doing pat downs and searching cell blocks within specified regulations.
- Coordinates and monitors detainees’ movements, conduct counts, and provides emergency response.
- Prepares reports and maintains daily logs.
Special Operations Officer
Georgia Department of Corrections
Leesburg, GA
08.2019 - 08.2020
- Inmate intake, Supervision and Release
- Patrol, Inspections and Searches of the Person
- Cell extractions, riot control, hostage rescue, and negotiating.
- Emergency preparedness, response, and management.
Customer service sales Specialist
Frito lay (Pepsi Co)
Midway, FL
01.2016 - 04.2019
- Merchandised product in planogram sequence, rotated product, and removed defective, and out of date products.
- Ensured that backroom inventory reaches sales floor, before expiration date
- Assisted with assembling, and disassembling of promotional materials such as signs, banners, and cardboard displays.
Correctional Officer
Florida Department of Corrections
Quincy, FL
03.2015 - 01.2016
- Kept accountability of inmates and focus on policy to ensure that the safety of both inmates and staff is executed.
- Supervised the daily movement and activities of 1000+ inmates
- Physically patrolled and visually inspected units, yards, buildings, inmates, inmate property and clothing to ensure the welfare, safety, and security.
Correctional Officer /Transportation Coordinator
Georgia Department of Corrections
Morgan, GA
08.2011 - 01.2013
- Maintained inventory of inmate necessities: food supply, toiletries, housing, clothing, recreation equipment
- Observed, recorded, and logged inmate’s movement within the facility, their behavior, visitors, and requests for assistance.
- Mediated complex correctional situations in accordance with departmental policies and procedures, including but not limited to, breaking up physical confrontations and protecting inmates and fellow officers from harm.
Education
High School -
Calhoun County High School
Edison, GA01.2010
Skills
- Strategic Thinking & Analytics
- Excellent Communication Skills
- CPR Certified
- Peace Officer License - Georgia
- Private Security License - Texas
- Level 3 Security Certification - Texas
- Proficient in Microsoft Word, Excel, Outlook
- Skilled in Sales, and customer service
Timeline
Community Security Officer
Texas Children's Hospital
01.2024 - Current
Detention Officer
Houston Processing Center
05.2022 - Current
Special Operations Officer
Georgia Department of Corrections
08.2019 - 08.2020
Customer service sales Specialist
Frito lay (Pepsi Co)
01.2016 - 04.2019
Correctional Officer
Florida Department of Corrections
03.2015 - 01.2016
Correctional Officer /Transportation Coordinator
Georgia Department of Corrections
08.2011 - 01.2013
High School -
Calhoun County High School