Joshua Jonte
Gustine,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Determined General Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
9
9
years of professional experience
Work History
Manager in Training
Hertz
11.2023 - Current
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by up selling additional services and insurance packages to clients.
- Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
- Handling multiple phone calls, customers, and emails accordingly
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
General Assembler
Tesla
01.2023 - 06.2023
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Recorded and reported product damages and malfunctions for supervisor review.
- Performed visual and mechanical quality verification to meet customer specifications.
- Participated in departmental meetings, sharing insights into best practices for improving overall team performance.
General Manager
Family Dollar
07.2022 - 12.2022
- Trained employees on duties, policies and procedures.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked monthly sales to generate reports for business development planning.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Guided management and supervisory staff to promote smooth operations.
- Formed and sustained strategic relationships with vendors
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Sales Manager
Inmotion Entertainment
03.2022 - 07.2022
- Maintained scorecards to track sales, gross profit dollars and shares.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Evaluated store performance and recommended action plans to increase productivity.
- Opened and closed store, set up registers and secured cash.
- Consistently kept us in top 25 of bi monthly regional sales while managing location
Supervisor
Rite Aid
11.2020 - 05.2021
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Accountant
Naturowl Bath & Body
01.2018 - 07.2020
- Examined financial statements and income statements to review company's financial performance.
- Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Verified documented and requested disbursements to facilitate payments.
Frozen Department Manager
Grocery Outlet
08.2016 - 03.2017
- Proactively addressed customer complaints or concerns regarding product quality or availability, promptly resolving issues in a manner that exceeded customer expectations.
- Collaborated with store management to develop promotional strategies that effectively boosted frozen department sales.
- Contributed to overall store success by supporting other departments during peak periods or staff shortages, demonstrating excellent teamwork skills across various roles within the company structure.
- Utilized data analysis tools to identify slow-moving items, developing strategic markdowns or promotions as needed to minimize excess inventory costs while maintaining profitability margins.
- Increased pint ice cream sales to 3% of store quarterly sales volume
Cashier
Rotten Robbies
04.2015 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled store order twice a week
- Effectively managed shift for maximum efficiency and profitability
- Started implementing weekly deep cleaning schedule and stocking of cooler with reorganization
Education
High School Diploma -
San Luis High School
Los Banos, CA03.2007
Skills
- Verbal and Written Communication
- Cycle Counts
- Inventory Management
- Attention to Detail
- Recruitment and Hiring
- Employee Motivation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Manager in Training
Hertz
11.2023 - Current
General Assembler
Tesla
01.2023 - 06.2023
General Manager
Family Dollar
07.2022 - 12.2022
Assistant Sales Manager
Inmotion Entertainment
03.2022 - 07.2022
Supervisor
Rite Aid
11.2020 - 05.2021
Accountant
Naturowl Bath & Body
01.2018 - 07.2020
Frozen Department Manager
Grocery Outlet
08.2016 - 03.2017
Cashier
Rotten Robbies
04.2015 - 06.2016
High School Diploma -
San Luis High School