Joshua Jordan
Cleburne,TX
Summary
Dynamic and results-oriented professional with extensive experience in telecommunications and corrections, notably with Rise Broadband and Tarrant County Sheriff's Department. Expert in data center operations and incident prevention, demonstrating strong problem-solving abilities and physical fitness. Proven track record of enhancing system performance and security, ensuring operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fiber Optic Technician
Rise Broadband
Alvarado, TX
09.2023 - 09.2024
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Laid out cabling plans and ran through buildings to desired locations.
- Provided technical support to customers regarding their fiber optic needs.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Performed maintenance on fiber optic networks.
- Set up modems and other hardware with necessary cables.
- Provided training to personnel on proper use of tools and techniques related to fiber optics.
- Organized and coordinated resources required for successful completion of jobs.
Correctional Officer
Johnson County Corrections Center
Cleburne, TX
08.2022 - 07.2023
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Inspected cells and conducted random searches of common areas.
S & H Powerline Construction
Operator
Crawford, TX
10.2020 - 02.2022
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Set and pulled powerline poles for new and pre-existing jobs.
Roadside Assistance Technician
NTTA Tollways
Plano, TX
03.2020 - 12.2020
- Adhered to safety protocols and safe work practices to reduce likelihood of injury.
- Managed a high volume of emergency calls with professionalism and empathy.
- Dispatched tow trucks as needed based on customer requests or job requirements.
- Coordinated timely dispatch of roadside assistance services to stranded motorists.
- Verified that all equipment was functioning properly before each shift began and reported any malfunctioning equipment immediately upon discovery.
- Completed standard inspections to assess wear and damage to vehicles.
- Collaborated closely with co-workers in order to provide efficient service solutions for customers' needs.
Correctional Officer
Tarrant County Sheriff's Department
Fort Worth, TX
04.2013 - 02.2014
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Detected potential threats and quickly defused conflicts.
- Inspected cells and conducted random searches of common areas.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Education
High School Diploma -
Aquilla ISD
Aquilla, TX06-2011
Skills
- Data center operations
- Telecommunications infrastructure
- Wireless communications
- Surveillance
- Incident prevention
- Criminal investigations
- Perimeter control
- Firearm operations trained
- Self-defense techniques
- Physical fitness
Affiliations
- Family
- Gym
- Competitive Adult softball Tournaments
- Basically anything that keeps me active and healthy
Accomplishments
- Pushed heavily by my superiors to put in for Rank while working corrections
- Always moved up promotional at every job by going above and beyond my duties.
Certification
- Level 2 and Level 3 security officers license
- Tcole Jailers license
Languages
English
Professional
References
References available upon request.
Timeline
Fiber Optic Technician
Rise Broadband
09.2023 - 09.2024
Correctional Officer
Johnson County Corrections Center
08.2022 - 07.2023
S & H Powerline Construction
Operator
10.2020 - 02.2022
Roadside Assistance Technician
NTTA Tollways
03.2020 - 12.2020
Correctional Officer
Tarrant County Sheriff's Department
04.2013 - 02.2014
High School Diploma -
Aquilla ISD