Joshua Kelly
Gibsonia,Pennsylvania
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Manager
The Oven
08.2018 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Line Cook
Double Wide Grill
05.2019 - 09.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Dishwasher
Stak Shak
09.2016 - 08.2017
- Followed supervisor instructions to complete tasks on time.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
High School Diploma -
Pine Richland
Gibsonia, PA06.2020
Skills
- Train Employees
- Business Management Principles
- Health and Safety Regulations
- Team Leadership
- Staff Management
- Customer Service
- Time Management
- Complex Problem-Solving
Timeline
Line Cook
Double Wide Grill
05.2019 - 09.2019
Manager
The Oven
08.2018 - 09.2023
Dishwasher
Stak Shak
09.2016 - 08.2017
High School Diploma -
Pine Richland
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