Summary
Overview
Work History
Education
Skills
Languages
Timeline
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joshua keppley

Pottstown,United States

Summary

Accomplished Product Supervisor at Bimbo Bakery, adept in product strategy development and fostering team collaboration. Leveraged technical product knowledge and design thinking to exceed sales targets by over 20%, ensuring customer satisfaction and continuous product improvement. Expert in prioritizing features and launching new products, demonstrating exceptional leadership and strategic planning skills.

Overview

6
6
years of professional experience

Work History

Product Supervisor

Bimbo Bakery
Allentown, PA
05.2024 - Current
  • Consistently exceeded quarterly sales targets through proactive engagement with customers and timely resolution of any concerns or issues that arose.
  • Provided ongoing support and training for team members, fostering a collaborative work environment focused on continuous improvement.
  • Built strong relationships with internal stakeholders such as engineering teams to ensure smooth collaboration during product development phases.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant guidelines and taking corrective actions when necessary.
  • Collaborated with sales and marketing teams to create promotional materials, increasing brand awareness and driving sales growth.
  • Coordinated post-launch evaluations of products to identify areas for improvement and ensure continuous development of our offerings.
  • Developed strategic partnerships with suppliers, driving better quality and cost management.
  • Led cross-functional teams to develop new products and bring them to market successfully.
  • Improved customer satisfaction with a focus on delivering high-quality products consistently.
  • Enhanced product performance by identifying and implementing process improvements.
  • Proactively identified potential risks in the supply chain, implementing mitigation plans accordingly.
  • Managed product portfolio to optimize profitability and meet business objectives.
  • Developed comprehensive project plans detailing milestones, resources required, and timelines for successful product launches.

Army Officer

U.S. Army
Wilkes-Barre, PA
10.2019 - Current
  • Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
  • Enhanced team performance by implementing efficient communication and decision-making strategies.
  • Championed diversity initiatives within the unit to create an inclusive and respectful environment for all personnel.
  • Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
  • Fostered a positive work environment, promoting collaboration and teamwork among diverse personnel.
  • Proved successful working within tight deadlines and a fast-paced environment.

Production Worker

TC Continental
Exton, PA
10.2023 - 03.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.

Material Handler

Mack Trucks
Macungie, PA
02.2023 - 07.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.

Sales Associate

Giant Food Stores
Kutztown, PA
08.2021 - 05.2023

Help Customers get their online order effectively and efficently. Managed online orders and helped out in other sections for employees safety

Sales Associate

Target
Pottstown, PA
08.2018 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelors - History, English And German

Kutztown University of Pennsylvania
Kutztown, PA

Skills

  • Design thinking
  • Product requirements documentation
  • Feature Prioritization
  • Product launch planning
  • Product Roadmap Creation
  • Customer Needs Assessment
  • Product positioning
  • Product Strategy Development
  • Technical Product Knowledge

Languages

German
Professional Working

Timeline

Product Supervisor

Bimbo Bakery
05.2024 - Current

Production Worker

TC Continental
10.2023 - 03.2024

Material Handler

Mack Trucks
02.2023 - 07.2023

Sales Associate

Giant Food Stores
08.2021 - 05.2023

Army Officer

U.S. Army
10.2019 - Current

Sales Associate

Target
08.2018 - 02.2020

Bachelors - History, English And German

Kutztown University of Pennsylvania
joshua keppley