JOSHUA KING
Maineville
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Construction Sales Manager
Schill Grounds Management
09.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Account Manager
Schill Grounds Management
02.2020 - 09.2024
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Managed a portfolio of accounts by providing timely support and guidance.
- Cultivated strong client relationships through proactive communication and problem-solving.
- Maintained knowledge of company products and made recommendations based on client needs and prices.
- Collaborated with cross-functional teams such as marketing, sales, operations and finance to meet customer needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits.
- Reviewed account activity reports to identify opportunities to increase sales or retain existing customers.
- Promoted additional products or services based on customer needs assessment.
- Updated client information, contract changes and product prices in company databases.
- Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue.
Production Manager
Schill Grounds Management
02.2018 - 02.2020
- Managed a team of 20+ employees in the production department.
- Trained staff on safety procedures, quality standards, and equipment operation.
- Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines.
- Monitored inventory levels and maintained accurate records of stock.
- Oversaw optimum daily operations, exceeding customer expectations.
- Maintained production records, coordinating receipt and delivery of goods and materials.
- Tracked and enforced quality control standards.
- Coached and motivated team members by providing appropriate training and growth opportunities.
- Enforced safety regulations to promote accident-free workplace.
- Initiated and coordinated inventory and cost control programs.
- Developed budgets and approved expenditures for supplies, materials, and human resources, checking that materials, labor, and equipment met production targets.
Assistant Golf Course Superintendent
Oasis Golf Club
08.2013 - 02.2018
- Participated in professional development opportunities such as seminars, conferences, or certification courses.
- Collaborated with other departments to coordinate special events such as tournaments or weddings.
- Directed staff in proper use of equipment and safety protocols.
- Organized and led regular team meetings to discuss upcoming projects and review existing procedures.
- Provided guidance to junior staff members on best practices related to agronomic principles.
- Inspected the golf course regularly for areas that needed repair or improvement.
- Supervised crew members in all aspects of golf course maintenance operations.
- Ensured compliance with local regulations pertaining to pesticide application and storage.
Education
Bachelor of Science (B.S.) - Horticulture
University of Cincinnati
Cincinnati, OH05.2008
High School Diploma - undefined
Moeller High School
Cincinnati, OH05.2003
Skills
- Client Relationship Management: Proficient in building and nurturing strong client relationships through effective communication and understanding of client needs
- Project Management: Skilled in overseeing all aspects of landscape projects from conception to completion, including planning, budgeting, scheduling, and quality control
- Horticultural Knowledge: Strong understanding of plants, trees, and landscaping techniques, with the ability to recommend suitable flora and fauna for various environments
- Team Leadership: Experienced in leading and motivating teams of landscapers, ensuring productivity, safety, and adherence to project timelines
- Sales and Business Development: Capable of identifying and pursuing new business opportunities, generating leads, and converting prospects into clients
- Problem Solving: Proven ability to troubleshoot and resolve issues that arise during landscape projects, demonstrating adaptability and resourcefulness
- Communication Skills: Excellent verbal and written communication skills, adept at conveying complex information to clients and team members
- Attention to Detail: Meticulous approach to project planning and execution, ensuring that all landscaping work meets high standards of quality and craftsmanship
Timeline
Construction Sales Manager
Schill Grounds Management
09.2024 - Current
Account Manager
Schill Grounds Management
02.2020 - 09.2024
Production Manager
Schill Grounds Management
02.2018 - 02.2020
Assistant Golf Course Superintendent
Oasis Golf Club
08.2013 - 02.2018
High School Diploma - undefined
Moeller High School
Bachelor of Science (B.S.) - Horticulture
University of Cincinnati
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