Joshua Kinney
Marion,IN
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Order Filler
Walmart Distribution Center
Gas City, IN
07.2022 - Current
- Picked and packed order items.
- Excellent communication skills, both verbal and written.
- Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
- Supervised and trained new staff in performing census.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Safely and securely loaded items to prevent damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Inspected machinery and equipment to determine functionality and performance.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Checked inventory and selected products from specific locations based upon availability.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Transported merchandise pallets to move in warehouse.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Manager
Ivanhoe's LLC
Upland, IN
04.2012 - 07.2022
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accomplished multiple tasks within established timeframes.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Education
Leadership
Walmart DC 7055 Leadership Course
Gas City, IN08.2025
Food Safety
Serve Safe Certification
Marion, IN04.2020
High School Diploma -
The Kinney Academy
Upland, IN04.2011
Skills
- Equipment Operation
- Product picking
- Sales Support
- Motivated Team Player
- Inventory Management and Planning
- Product Location
- Inventory Management
- Order Filling
- Pallet Jack Operation
- Merchandise Stocking
- Time Management
- Attention to Detail
- Heavy Lifting
- Exceptional time management skills
- Customer Service
- Quick Learner
- Shelving of products
- Mentoring and training
- Stockroom Maintenance
- Stocking
- Customer Relationships
- Regulatory Compliance
- Stress Tolerance
- Dependable and reliable
- Stock organization
- Teamwork and Collaboration
- Critical Thinking
- Inventory counting
- Inventory Monitoring
Certification
Serve Safe Certified (food safety)
Timeline
Order Filler
Walmart Distribution Center
07.2022 - Current
Manager
Ivanhoe's LLC
04.2012 - 07.2022
Leadership
Walmart DC 7055 Leadership Course
Food Safety
Serve Safe Certification
High School Diploma -
The Kinney Academy