Joshua Klebs
Chilton,Wisconsin
Summary
Results-driven Maintenance Technician Apprentice at Sargento with expertise in equipment maintenance and troubleshooting. Proven ability to enhance production efficiency and ensure safety compliance. Strong communicator skilled in root cause analysis, consistently resolving technical issues to minimize downtime and improve operational performance. Committed to delivering high-quality results in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Maintenance Technician Apprentice
Sargento
01.2020 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Process Technician
Sargento Foods Inc.
08.2019 - 01.2020
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Maintained detailed records of process data and performance metrics, providing valuable insights for future improvements.
- Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
- Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
- Enhanced production efficiency by optimizing process parameters and equipment settings.
Production Worker
Sargento Foods Inc.
05.2018 - 08.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Customer Service Manager
Metko Inc.
04.2017 - 05.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Followed through with client requests to resolve problems.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Shift Leader
Metko Inc.
03.2016 - 04.2017
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Maintained clean and organized working environment to promote safety and efficiency.
- Provided training and mentorship for new hires, fostering a positive team dynamic and promoting skill development.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
Fabrication Production Worker
Metko Inc.
10.2010 - 03.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used several high precision measuring devices: calipers, micrometers, hight gauges, and thread gauges.
Education
No Degree - Customer Service
Lakeshore Technical College
Cleveland, WI12-2017
High School Diploma -
Chilton Public School
Chilton, WI06-2009
Skills
- Equipment maintenance
- Preventive maintenance
- Troubleshooting techniques
- Welding techniques
- Blueprint reading
- Root cause analysis
- Communication skills
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Equipment installation
- Equipment Repair
Timeline
Maintenance Technician Apprentice
Sargento
01.2020 - Current
Process Technician
Sargento Foods Inc.
08.2019 - 01.2020
Production Worker
Sargento Foods Inc.
05.2018 - 08.2019
Customer Service Manager
Metko Inc.
04.2017 - 05.2018
Shift Leader
Metko Inc.
03.2016 - 04.2017
Fabrication Production Worker
Metko Inc.
10.2010 - 03.2016
No Degree - Customer Service
Lakeshore Technical College
High School Diploma -
Chilton Public School
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