Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joshua La

RICHMOND,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager 3

Bearfoot Management
05.2023 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • maintained a professional, organized, and safe environment for employees and patrons.
  • maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Resolved staff member conflicts by actively listening to concerns and finding an appropriate middle ground.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Manager 1

Trident Aquatics
07.2021 - 09.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Foster High School
Richmond, TX
05.2024

Skills

  • Verbal and Written Communication
  • Schedule Oversight
  • Team Leadership
  • Lead Generation
  • Team Coordination
  • Staff Management

Certification

i am a certified lifeguard and lifeguard instructor, meaning i am cpr cercertified

Languages

Chinese (Cantonese)
Professional Working
Vietnamese
Professional Working

Timeline

Manager 3

Bearfoot Management
05.2023 - 09.2023

Manager 1

Trident Aquatics
07.2021 - 09.2022

High School Diploma -

Foster High School

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Joshua La