JOSHUA LABARRE
Operations Manager
Salt Lake City,UT
Summary
Driven Operations Manager with a 7 year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.
Overview
10
10
years of professional experience
Work History
Partner Relations Manager
LGCY Power
Lehi , UT
07.2021 - Current
- Advanced productivity KPIs to achieve key business goals and objectives.
- Developed systems to track and log work issues.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Identified procedure or process changes required to improve performance and productivity.
- Partnered with vendors and suppliers to effectively manage and budget.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
REGIONAL OPERATIONS MANAGER
Empire Solar Group
Salt Lake City , UT
09.2020 - Current
- Trained employees on proper procedures and strategies to improve productivity.
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
- Supportively directed team of 30 employees, consistently improving performance and efficiency to maximize operational results.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Increased inspection pass rates by 20% from Q3 2020 to Q2 2021
- Closed average of 60 installations per month.
- Increased Branch volume by 100% during first quarter of employment.
- Consistently completed installations on an average of 10 days from permit approval.
- Implemented Safety and Quality practices through policies and procedures.
FIELD MANAGER
Freedom Forever Solar
Salt Lake City , UT
01.2020 - 09.2020
- Developed and implemented processes and strategies to achieve operational goals.
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Facilitated field operations through supervision and direction of field personnel.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Tracked key performance indicators and enforced quality control measures.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
NATIONAL SAFETY AND QUALITY MANAGER
Blue Raven Solar
Orem, UT
09.2018 - 01.2020
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Rejected defective products and approved correct products.
- Liaised with Regional Operations Managers to organize and perform quality standard training for new and existing staff.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Adhered to all legal, safety and health standards.
- Evaluated quality problems and performed trainings to identify and resolve issues.
- Managed and archived quality documentation and participated in internal and external quality audits.
DIRECTOR OF OPERATIONS, PREDATOR SOLAR MOUNTS
Predator Solar Mounts
Salt Lake City , UT
07.2017 - 09.2018
- Completed accurate material and labor estimates for jobs.
- Checked compatibility and safety of newly installed racking systems and launched inspections and tests to confirm functionality
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Monitored participant workflow and behaviors throughout training process.
- Created and oversaw onsite training programs for installation companies.
- Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving sales.
INSTALLATION FOREMAN
Evelar Solar
Salt Lake City , UT
07.2016 - 07.2017
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Assessed employee work and improved performance with motivational and strategic approaches.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Developed and implemented employee incentive programs to promote top performance.
CREW LEAD
Auric Solar
Salt Lake City , UT
04.2015 - 07.2016
- Assisted other team members to achieve goals.
- Settled installation crew member disputes by addressing problems quickly and providing successful mediation.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Collaborated with team members to complete installations
CREW LEAD
Direct Energy Solar
Philadelphia, PA
03.2014 - 04.2015
- Assisted other team members to achieve goals.
- Settled installation crew member disputes by addressing problems quickly and providing successful mediation.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Collaborated with team members to complete installations
- Consistently traveled to several markets to help achieve performance goals.
Education
HIGH SCHOOL DIPLOMA -
SOUTHERN LEHIGH HIGH SCHOOL
Skills
Relationship building and management
Employee Development
Proficient in MS Office
Staff Management
Staff Training
Product training
Goals and performance
Project Management
Strong team-builder
Timeline
Partner Relations Manager
LGCY Power
07.2021 - Current
REGIONAL OPERATIONS MANAGER
Empire Solar Group
09.2020 - Current
FIELD MANAGER
Freedom Forever Solar
01.2020 - 09.2020
NATIONAL SAFETY AND QUALITY MANAGER
Blue Raven Solar
09.2018 - 01.2020
DIRECTOR OF OPERATIONS, PREDATOR SOLAR MOUNTS
Predator Solar Mounts
07.2017 - 09.2018
INSTALLATION FOREMAN
Evelar Solar
07.2016 - 07.2017
CREW LEAD
Auric Solar
04.2015 - 07.2016
CREW LEAD
Direct Energy Solar
03.2014 - 04.2015
HIGH SCHOOL DIPLOMA -
SOUTHERN LEHIGH HIGH SCHOOL