Joshua Lam
Harrisonburg,VA
Summary
Dynamic and results-driven professional with strong communication and problem-solving skills, honed at Walmart DC. Proven ability to manage multiple projects and deliver high-quality work on time. Adept at utilizing technology for efficient operations while ensuring safety and quality standards. Quick learner committed to enhancing customer satisfaction and operational excellence.
Overview
12
12
years of professional experience
Work History
Research Associate
Walmart DC
Mount Crawford, VA
09.2024 - Current
- Order fill items ensuring proper quality and safety.
- Reprint labels for associates as well as verify items on pallets.
- Operate and clean TMS systems every day.
- Trained on RC, PE, and Wrap machine.
- Count TV’s and locate them if a miss pull has occurred.
- Handle and process all damages ensuring QA has the paperwork and everything is keyed.
- Maintain a clean work area and environment.
- Communicate with management, QA, and home office to complete tasks and ensure a smooth day.
- Manage the shift if a team lead is out or in meetings.
Delivery Driver & Trainer
American Furniture Warehouse Co
Englewood, CO
11.2021 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Production Operator
Hershey Chocolate Of Virginia
Stuarts Draft, VA
01.2018 - 10.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products for defects and flaws using proper QA procedures.
Contractor
Contracting Services Group LLC
Mcgaheysville, VA
06.2013 - 11.2017
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project success.
Education
High School Diploma -
Spotswood High School
Penn Laird, VAAssociate Degree in Business - Business
Walmart School
Mount Crawford, VASkills
- Value Ad for Non-Con S1
- Very strong communication skills
- Fast-paced problem solving skills
- Computer and technological skills
- Quick learning skills; I catch on fast
Timeline
Research Associate
Walmart DC
09.2024 - Current
Delivery Driver & Trainer
American Furniture Warehouse Co
11.2021 - 08.2024
Production Operator
Hershey Chocolate Of Virginia
01.2018 - 10.2021
Contractor
Contracting Services Group LLC
06.2013 - 11.2017
High School Diploma -
Spotswood High School
Associate Degree in Business - Business
Walmart School