MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)
+ Years of professional experience.
Joshua Landrum
Store Management/Merchandising Lead Specialist
Somerset,KY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
10
10
10
10
+ Years of proven success.
Work History
Lead Merchandising Specialist/Delivery Specialist
O'reilly Auto Parts
Somerset, KY
03.2021 - Current
- Planned and coordinated product availability for advertising and promotion purposes.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Loaded and unloaded two delivery vans per shift
- Worked with vendors to schedule more than 2 daily pickups and 5 weekly deliveries.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factors
Collection Specialist
EOS USA
Somerset, KY
06.2018 - 03.2021
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Managed over 50 customer calls per day, while increasing collections by $200,000+ per month.
Lead Retail Sales Associate
Dollar General
Somerset, KY
01.2017 - 05.2018
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Planned and prepared work schedules to assign 6-member team to specific tasks.
- Recruited, hired and trained 6 associates to develop into productive team members with excellent product knowledge.
Assistant Meat Room Manager
Save A Lot
Somerset, KY
08.2011 - 09.2013
- Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
- Managed team of 8 employees, overseeing hiring, training, and professional growth of employees.
- Saved $28,350 by implementing cost-saving initiatives that addressed long-standing problems.
Team Leader
Back Yard Burgers
Somerset, KY
10.2010 - 08.2011
- Led team of 9 members while providing exceptional customer service.
- Positioned as go-to person for up to 10 staff members, troubleshooting complex administrative and training issues promptly.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Assistant Store Manager
Dollar General
Somerset, KY
07.2009 - 06.2010
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided team members with necessary tools and plan to up-sale items in order to increase sales by 25%.
Education
No Degree - Criminal Justice (all Options Field of Work)
Somerset Community College
Somerset, KY05.2013
High School Diploma -
Pulaski County High School
Somerset, KY05.2007
Arc Welding & Cutting/Auto Wiring Certificates - Welding/Automotive Repair
Pulaski Area Technology Center
Somerset, KY05.2007
Skills
- Staff Management
- Policies and procedures
- Strategic planning
- Mathematical calculations
- Financial Management
- Sales and marketing
- Verbal and written communication
- Budgeting
- Business administration
- Negotiation
- Operations management
- Creative merchandising
- Project Management
- Schedule optimization
- Coaching and mentoring
- Business planning
- Retail merchandising specialist
- Signage specialist
- Planning leadership
- Merchandising operations
- Visual Merchandising
- Leadership promotion
- Leading team operations
- Store merchandising
- Merchandising strategies
- Leading crews
- Commanding leadership style
- Leading projects
Software
Google Drive (Docs, Sheets, Slides, Forms)
Spreadsheets
Email (mail merge, filters, folders, rules)
Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress, Tableu)
Database Management (MS Access, Oracle, Teradata, IBM DB2, MySQL, SQL)
QuickBooks (Expense tracking, accounts payable, invoicing, cash flow management, employee time tracking, reports, payroll
Social Media (Facebook, Twitter, Instagram)
Graphics (Photoshop, Illustrator, InDesign, Acrobat, Corel Draw, HTML/CSS
Quote
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
Jim Rohn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Merchandising Specialist/Delivery Specialist
O'reilly Auto Parts
03.2021 - Current
Collection Specialist
EOS USA
06.2018 - 03.2021
Lead Retail Sales Associate
Dollar General
01.2017 - 05.2018
Assistant Meat Room Manager
Save A Lot
08.2011 - 09.2013
Team Leader
Back Yard Burgers
10.2010 - 08.2011
Assistant Store Manager
Dollar General
07.2009 - 06.2010
No Degree - Criminal Justice (all Options Field of Work)
Somerset Community College
High School Diploma -
Pulaski County High School
Arc Welding & Cutting/Auto Wiring Certificates - Welding/Automotive Repair
Pulaski Area Technology Center
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