Accomplished Facilities Management Professional with 14 years of expertise in building operations, HVAC coordination, and emergency restoration. Led daily operations at University Christian Church, supervising maintenance and custodial teams while managing building systems and facility improvements. Skilled in budgeting, preventive maintenance, and emergency response, ensuring safe and functional facilities aligned with organizational needs.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Facility Manager
University Christian Church
07.2021 - 11.2026
Directed daily facility operations and supervised a team of 7 maintenance and custodial employees, overseeing staff assignments, schedules, building needs, and operational priorities across an active church campus.
Managed maintenance and service coordination for commercial HVAC equipment, boilers, chillers, pumps, plumbing, electrical systems, roofing, fire protection, and building security.
Coordinated outside contractors, reviewed service estimates, tracked repairs, and monitored project progress to ensure work met operational requirements and approved budgets.
Supported facility budgeting by evaluating repair costs, obtaining competitive bids, identifying maintenance priorities, and recommending repairs or equipment replacements.
Coordinated facility operations during a major campus renovation, addressing building deficiencies, warranty concerns, contractor coordination, and ongoing repairs while maintaining daily church operations.
Developed and maintained preventive maintenance schedules, service records, and work priorities to address equipment issues and reduce unexpected disruptions.
Supervised custodial operations, including employee scheduling, cleaning assignments, event coverage, and labor-hour management.
Coordinated building preparations, room setups, and custodial support for worship services, weddings, meetings, and other church activities.
Managed facility safety and emergency response matters, including fire drills, building access, security concerns, water intrusion, and urgent equipment failures.
Worked with church leadership, ministry departments, vendors, and building committees to evaluate facility needs, coordinate projects, and plan repairs and improvements.
Inside Sales Commercial Coordinator
Tom's Commercial HVAC
11.2018 - 09.2020
Coordinated commercial HVAC service operations, scheduling technicians for routine maintenance, equipment repairs, and emergency service calls.
Managed commercial customer accounts, prepared service quotes, and coordinated communication between customers and field technicians.
Prioritized service requests based on urgency, equipment issues, and operational needs while maintaining accurate service records.
Supported daily dispatch operations to keep technicians scheduled and customers informed of service progress.
Emergency Coordinator/Operations Supervisor
Blackmon Mooring
03.2012 - 04.2018
Supervised approximately 30 employees in emergency restoration operations, coordinating personnel, daily assignments, and project schedules.
Managed commercial and residential restoration projects involving water damage, fire damage, mold remediation, and property recovery.
Oversaw project budgets, labor allocation, equipment, and materials while maintaining work quality and operational deadlines.
Coordinated emergency response operations, working with property owners, insurance representatives, and restoration teams to address urgent property damage.
Conducted quarterly employee performance reviews and maintained project documentation, progress reports, and operational records.
Supported restoration projects throughout the Dallas–Fort Worth area and other locations across the United States.
Education
High School Diploma -
Basic Training/AIT
Louisville
01-2006
High School Diploma -
Buffalo Evening High School
Buffalo
06-2005
Skills
Facility Operations Management
Team leadership
Financial management
HVAC systems
Maintenance planning
Vendor management
Capital projects
Emergency management
Asset management
Custodial management
Event coordination
Work order management
Certification
First Aid/CPR/AED Certified
IICRC – Water Damage Restoration Technician (WRT) (expired)